IT SUPPORT ANALYST II

MW Partner

Job Location:

Los Angeles, CA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

MW Partners is currently seeking a IT Support Analyst II to work for our client who is a global leader wholesaler and the largest supplier of treated water.

Responsibilities and duties:

Troubleshooting hardware and software issues
Setting up and supporting conference room with AV/VC equipment
Will be working in Union Station in person (not hybrid)
Able to use ACD (automatic call distribution)

Requirements:

Education and Experience: Bachelors degree from an accredited college or university in a related field and two years of relevant experience.
General Required Knowledge of: Principles and practices of information technology and operations; operational characteristics of various computer systems word processing spreadsheets and other software applications; principles of hardware and software installation and current office procedures; Information Technology practices and standards and disaster recovery practices; and current office technology and equipment.
Help Desk Required Knowledge of: Software licensing compliance; help desk application software; hardware networking and software support techniques operations and usage and standard features and functions of latest personal computer operating system; office productivity suite; and advanced operations of laptops projectors digital cameras video cameras and mobile devices.
General Required Skills and Abilities to: Use independent judgment and exercise discretion; problem solve; prioritize and multi-task; communicate clearly and concisely both verbally and in writing; establish and maintain effective working relationships with those contacted in the course of work; work independently and in a team environment; lead and train; and operate current office equipment including computers and supporting applications.
Personable Team Player Flexible Multitask and handles pressure well.
Detail orient Organized Strong Written and Verbal Communication skills a must.

Desired Skills:

Granicus
Zoom
ServiceNow
Tanium
SCCM
Windows 11
MS Office (WordOutlooketc)
MS Teams
Adobe
Active Directory
CheqRoom
WS1

For a further discussion or to find out more contact Amit Kumar on or apply now.

MW Partners is currently seeking a IT Support Analyst II to work for our client who is a global leader wholesaler and the largest supplier of treated water. Responsibilities and duties: Troubleshooting hardware and software issues Setting up and supporting conference room with AV/VC equipment Will ...

MW Partners is currently seeking a IT Support Analyst II to work for our client who is a global leader wholesaler and the largest supplier of treated water.

Responsibilities and duties:

Troubleshooting hardware and software issues
Setting up and supporting conference room with AV/VC equipment
Will be working in Union Station in person (not hybrid)
Able to use ACD (automatic call distribution)

Requirements:

Education and Experience: Bachelors degree from an accredited college or university in a related field and two years of relevant experience.
General Required Knowledge of: Principles and practices of information technology and operations; operational characteristics of various computer systems word processing spreadsheets and other software applications; principles of hardware and software installation and current office procedures; Information Technology practices and standards and disaster recovery practices; and current office technology and equipment.
Help Desk Required Knowledge of: Software licensing compliance; help desk application software; hardware networking and software support techniques operations and usage and standard features and functions of latest personal computer operating system; office productivity suite; and advanced operations of laptops projectors digital cameras video cameras and mobile devices.
General Required Skills and Abilities to: Use independent judgment and exercise discretion; problem solve; prioritize and multi-task; communicate clearly and concisely both verbally and in writing; establish and maintain effective working relationships with those contacted in the course of work; work independently and in a team environment; lead and train; and operate current office equipment including computers and supporting applications.
Personable Team Player Flexible Multitask and handles pressure well.
Detail orient Organized Strong Written and Verbal Communication skills a must.

Desired Skills: