IT Specialist

Job Summary:

The IT Specialist will provide strong problem-solving skills in hardware and software Windows platforms ActiveDirectoryand other relevant technologies. The IT Specialist willassistin implementing analyzingmaintainingand supporting Knife River point-of-sales systems; configure setupandmaintainworkstations and servers keep all IT and OT equipment patched and adhere to all corporate software/hardware standards and security policies. Travel to company locations for application implementations and support will berequired.

Responsibilities include but are not limited to the following:

-Assistin the administration of file directory structure and security on all Windows servers in conjunction with the Knife River Corporate IT Team

- Ensure computers routersswitchesand Operational Technology equipment (cameras etc.) have up to date anti-virus security software operating system patches remote control tools in conjunction with Knife River Corporate IT Team

- Provide network support for the Local Area Network (LAN) and Wide Area Network (WAN)

-Assistin providing technical knowledge in the planning installation and configuration of LAN hardware and software equipment

-Assistin providing ongoing technical support for the identification analysis diagnosis and resolution of LAN/WAN malfunctionsin a timely requiring vendorassistanceand coordinates vendor technical support

-Assistin installing and supporting cameras wireless equipment traffic controls scaleinterfacesand other supporting hardware for Point of Sales systems

-Assistin effectively organizing hardware inventories and secure data rooms to help provide efficient support

-Assistwith documentation of systems end user procedures and hardware systems and offices tooptimizedepartmental efficiencies

- Provides end user technical support ina timelyand professional manner

- Remain technically competent by constantly expanding technology knowledge base

- Perform routine maintenance on all company computers

- Work on special projects as assigned by the Knife River Corporate IT Team or local management team

- Coordinate testing of patches/upgrades with the Knife River Corporate IT Team

- Contribute knowledge of and provide technical support for the deployment and migration of new network technologies in an active directory Citrix AVD and Cloud environments

- Travel to subsidiary company locations for application implementations and support will berequired. Act as an extension of the Knife River Corporate IT Team

- Mustpossessand exhibit the highest level of moral and ethical standards at all times

- Understand and adhere to current KRC policies as it relates to IT security and access to confidential information

- Available toassistwith scheduled on-call support and technical emergencies asrequired

Minimum Qualifications:

- Two years of specialized training (i.e. trade or technical school) or an associate degree

- One to two years of related IT experience or an equivalent combination of education and experience

- Knowledge of computer and network hardware and cabling

- Knowledge of computer network protocols such as TCP/IP and working knowledge of DNS

- Ability to meet the physical requirements of considerable standing walking crawling and lifting of personal computers

- Must have a current valid drivers license andmaintainacceptable driving record

- Working knowledge of Microsoft Office products such as Office 365 ExcelWordand Power Point

Preferred Qualification:

-Experience configuring and supporting Windows operating systems

Knowledge Skills & Abilities:

- Experience in coordinating tasks assigned to 3rd party IT service providers

- Excellent interpersonal and communication skills

- Ability toestablishand maintain effective working relationship with internal and external customers

- Understanding of and ability tomaintainconfidentiality of all company information

Benefits:

Full-time employees are eligible for the following benefits:

-Medical Dental & Vision Insurance

-Health Savings & Flexible Spending Accounts

-401K with Company Match

-Profit Sharing

-8 Paid Holidays

-Paid Time Off

-Life Insurance

-Employee Assistance Program

-Safety Incentives

-Years of Service Recognition

How To Apply:

To be considered for this position candidates must complete andsubmitan employment application at by the posting deadline noted above. If unable to complete an applicationonlineyou may print and send completed application to any Knife River NW address or stop in one of our locations to complete an application. Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race age color religion gender gender identity sexual orientation national origin disability protected Veteran status or any other protected category under applicable state/federal law.

If you are an individual with a qualified disability as defined by federal state or local law and require a reasonable accommodation to complete any part of the application for any reason please contact your state employment agency or you may call to speak with a human resources representative.

Subject to pre-employment drug testing and background check.

Veterans: Put Your Skills to Work with Us!

At Knife River we are committed to helping our military transition to civilian life. We are constantly looking to add veterans to our workforce and want to make the transition as smooth as possible. There are many jobs within the military that are transferable to our IT Specialist position:

Air Force:

Computer and Information Systems Manager

Information Security Analyst

Communications and Information Software Engineer

Army:

Information Technology Specialist

Information Systems Technician

Information Protection Technician

Visual Information Specialist

Coast Guard:

Information Systems Technician

Telecommunications Equipment Installer

Marines:

Computer and Information Systems Manager

Computer Systems Analyst

Information Security Analyst

Computer Network Architect

Network and Computer Systems Administrator

Navy:

Computer and Information Systems Manager

Computer User Support Specialist

Database Administrator

Information Security Analyst

Required Experience:

IC