IT Specialist (Security & Operating Systems)

In order to qualify for this position resumes must provide sufficient experience and/or education knowledge skills and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills knowledge and abilities as they relate to this position therefore applicants are encouraged to be clear and specific when describing experience.

Duties include but are not limited to:

Endpoint Security and Vulnerability Management:

• Manages the end-to-end vulnerability lifecycle for all endpoint devices (Windows macOS iOS Android Digital Signage Time Clock) using enterprise tools such as Microsoft Intune Defender for Endpoints (MDE) proprietary firmware.
• Plans deploys and verifies security patches firmware updates and configuration changes to ensure compliance with DoD/DoN mandates (e.g. STIGs IAVMs Zero Trust).
• Conducts regular vulnerability assessments analyzes security alerts (e.g. CVEs) and collaborates with cybersecurity teams to respond to incidents and maintain system Authority to Operate (ATO). Monitors endpoints for threats intrusions and anomalous activity taking corrective action to mitigate risks.
• Develops and maintains automation scripts (e.g. PowerShell) to enforce security configurations and streamline reporting for audits.

• Develops maintains and deploys secure baseline images for Windows and macOS operating systems.
• Develops maintains and deploys iOS and Android operating systems and profiles.
• Provisions configures and manages the lifecycle of physical and virtual devices within the NAF enterprise including desktops laptops tablets and POS systems.
• Administers cloud-based identity and access management through Azure/Entra ID and enforces endpoint policies via Intune and Group Policy Objects (GPOs).
• Installs configures and maintains operating systems and software supporting NAF business operations in retail hospitality and MWR.
• Perform assessment analysis for solution implementation of corrective action to resolve device cyber security compliance discrepancies.

• Provides Tier II/III technical support for complex hardware software and security-related issues.
• Acts as a subject matter expert consulting with program managers and users to analyze requirements and recommend secure technology solutions.
• Develops and maintains technical documentation solution guides and knowledgebase articles to support staff and standardize processes.
• Presents informal training to users on cybersecurity best practices.
• Serves as Contracting Officer Representative (COR) or Assistant Contracting Officer Representative (ACOR) or Technical Advisor (TA) as required.

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must have or be able to obtain and maintain clearance for a Tier 3 (T3 (64)) Investigation Non-Critical Sensitive National Security Sensitivity designation and Moderate Risk designation.
• Must earn and maintain appropriate foundational and residential qualifications from the DoD Cyber Workforce Qualification Matrix (as described in DODM 8140) within nine (9) months.

Resumes must include information which demonstrates experience and knowledge skills and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possesses the following:

• Comprehensive practical knowledge of IT endpoint security principles and practices including vulnerability management patch deployment threat response and compliance within a DoD/DoN environment (STIG RMF).
• Advanced skill in administering enterprise management tools specifically Microsoft Intune Entra ID and Defender for Endpoints (MDE).
• Proficient skill in administering and securing diverse operating systems including Windows macOS iOS and Android.
• Strong ability to develop and maintain secure system images and automate administrative tasks using scripting languages such as PowerShell.
• Knowledge of IT infrastructure supporting business operations (e.g. Point-of-Sale financial systems) and data security standards such as PCI-DSS and PII.
• Knowledge of LAN/WAN and wireless networking principles.
• Excellent communication skills to effectively train users collaborate with technical/nontechnical teams and provide clear documentation.
• Proficient in computer systems management principles models methods (e.g. end-to-end systems performance monitoring) tools and service management concepts for hardware and related standards (e.g. Azure Entra ID Intune MDE ITIL).
• Skill in configuring and optimizing software including utilizing software-based computer protection tools (e.g. local policies group policies antivirus software anti-spyware).
• Proficient in using cloud storage (e.g. Azure Storage Azure Blob etc.).
• Skill in the use of Microsoft 365 programs (e.g. Teams Planner Word Excel PowerPoint Outlook).
• Skill in querying databases and other data sources cleansing and normalizing data preparing analysis and presenting data in an effective format using available technology tools.
• Skill in the effective and efficient use of planning and project/task assignment and
  tracking software.