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IT Specialist (PLCYPLN)


Job Location:

Washington, DC - USA

Yearly Salary: USD 121785 - 121785
Posted: 6 October 2026 (19 days ago)
Application Deadline: 15 January 2027
Vacancies: 1 Vacancy

Job Summary

Summary

The National Gallery of Art welcomes all people to explore art creativity and our shared humanity. Millions of people come through our doors each year with even more online making us one of the most visited art museums in the world. Our renowned collection includes over 160000 works of art from the ancient world to today. Admission to the West and East Buildings Sculpture Garden special exhibitions and public programs is always free.


Duties

The Gallerys Digital Solutions division (TDS) reports to the GallerysTreasurer and provides IT solutions services and innovation. The Digital Solutions division is led by theChief Information Officer (CIO) who has senior management ownership of the establishment andexecution of Gallery-wide IT strategy its alignment with the Gallerys mission and the delivery ofcapabilities required to meet that mission.

Duties for this position include

  • Designs and implements organizational change management strategies that enable successful adoption of enterprise technology initiatives. Develops organizational change frameworks evaluates organizational readiness advises leadership identifies adoption risks and establishes governance practices that support successful technology modernization.
  • Provides executive consultation conducts stakeholder analyses develops communication strategies facilitates organizational readiness activities and builds strategic partnerships that improve technology adoption across the Gallery.
  • Develops enterprise learning strategies training programs user documentation and adoption resources that support successful implementation of enterprise technologies and long-term organizational adoption.
  • Establishes adoption metrics evaluates organizational performance develops dashboards analyzes adoption trends and continuously improves enterprise organizational change management practices through lessons learned and emerging technologies.

Requirements
Conditions of employment
  • You must be a United States Citizen.
  • This employer participates in the e-Verify program.
  • Males born after 12/31/59 must be registered for Selective Service
  • Pass Pre-employment Background Investigation
  • Suitable for Federal employment determined by a background investigation
  • May be required to successfully complete a probationary period

Qualification requirements must be met by the closing date of the announcement. For information on qualification requirements seeQualification Standards Handbook forGeneral Schedule Positionsviewable on OPM Website. It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this job announcement. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

Qualifications

Basic Requirements
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
  1. Attention to Detail- Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service- Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication- Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral presentations; listens to others attends to nonverbal cues and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations.

AND

Specialized Experience Statement: Candidates must possess at least one year of specialized experience equivalent in responsibility to the GS-12 level in the Federal service or private sector supporting the full lifecycle of organizational change for complex IT initiatives AND experience with metrics to analyze user feedback technology utilization advising senior leaders on adoption risks AND organizational barriers with recommended actions.

OPM Qualifications Standard: Group Coverage Qualification Standard for Administrative and Management Positions

Individual Occupational Requirement:Information Technology (IT) Management Series 2210

Other Relevant Eligibility Criteria: None

You must meet all qualification and eligibility requirements by the closing date of this announcement.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Education

This positiondoes not have an education requirement.

Additional information

The National Gallery of Art fosters a fair workplace and is an Equal Opportunity Employer. The EEO policy is found at: than one selection may be made from this vacancy announcement.

This positionis not included in the bargaining unit.

Relocation expenseswill not be paid.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
Reasonable Accommodation Policy:
Veterans Information:
Service Registration: Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility
requirements visit the following websites:


Reasonable Accommodation Requests:The National Gallery of Art provides reasonable accommodation to applicants with disabilities. If you need an accommodation for any part of the application and hiring process please notify the contact person listed in this announcement.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.


Required Experience:

IC