IT Specialist (Info Sec)

• Administers secures and maintains OIG IT systems networks servers and endpoint devices across on-premises cloud and hybrid environments ensuring systems remain available functional secure and operating efficiently to support OIG mission requirements.
• Administers and monitors implementation of Agency IT security-related policies practices and standards and how these interfaces with those of the Agency-line programs.
• Plans coordinates and implements the deployment of new or modified hardware software network services and cloud infrastructure developing implementation plans test plans and back-out procedures to ensure successful integration with existing systems and minimal operational disruption.
• Analyzes diagnoses and resolves complex technical problems spanning multiple IT domains - including systems administration network operations endpoint management cloud services and security configuration - by identifying root causes and implementing effective corrective actions.
• Monitors systems resources including performance capacity availability serviceability recoverability and continuity of operations. Identifies trends risks and emerging operational issues; recommends improvements to increase reliability security and efficiency.
• Implements and maintains IT security controls and procedures including access management vulnerability and patch management configuration hardening and audit/remediation support in accordance with federal Departmental and OIG information security requirements.
• Serves as a technical authority and project coordinator providing expert advice and guidance to management IT staff contractors and end users and coordinating with stakeholders on IT planning acquisitions and implementation of new capabilities.
• Plans implements administers and secures cloud-based and hybrid IT infrastructure and services performing cloud configuration resource and access management network integration monitoring backup and recovery and optimization in accordance with federal Departmental and OIG requirements.

• This position will not be filled until the Departments Placement Assistance Programs have been fully utilized.
• This position is outside the bargaining unit.
• Relocation Incentives are not offered.
• No Permanent Change of Station Funds (PCS) will be offered.

• Must be a U.S. Citizen.
• Must be at least 16 years old.
• Candidate required to obtain and maintain the necessary security/investigation level.
• Requires a probationary period if the requirement has not been met. See Probationary Period in the Required Documents section for more details.

You must meet the Basic Qualifications and Minimum Qualifications to qualify for the IT Specialist (Info Sec) as described below.

Basic Qualifications: Applicants must have IT-related experience demonstrating each of the following competencies listed below:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Decision Making - Makes sound well-informed and objective decisions; perceives the impact and implications of decisions; commits to action even in uncertain situations to accomplish organizational goals; causes change.
4. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
5. Interpersonal Skills - Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations
6. Oral Communication - Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral presentations; listens to others attends to nonverbal cues and responds appropriately.
7. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations.
8. Teamwork - Encourages and facilitates cooperation pride trust and group identity; fosters commitment and team spirit; works with others to achieve goals.
9. Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform ones job; works with understands and evaluates technical information related to the job; advises others on technical issues.

AND

• Administers and maintains IT information security systems servers networks and endpoint devices in an enterprise environment;
• Troubleshoots and resolves technical problems involving hardware operating systems network connectivity and system security;
• Applies IT security policies procedures and/or controls (i.e. access management patch management or system hardening) to protect information systems.