IT Specialist
Bedford, NH - USA
Job Summary
Position Summary:
Leidos is seeking an experienced IT Specialist to provide technical and operational information technology support for government and defense programsoperatingwithin classified environments. The selected candidate will support installation configuration maintenance troubleshooting and sustainment of IT systems hardware software and networked environments supporting mission-critical operations.
This role supports the management of physical and virtual environments by implementing best practices for system performance security backup and recovery storage allocation and infrastructure optimization. Responsibilities include monitoring system operations applying patches and updates reviewing performance logs to identify anomalies troubleshooting technical issues and recommending system configurations and functional improvements to support operational and customer requirements.
This position requires strong technicalexpertisein enterprise IT support systems administration customer support and secure computing environments. The ideal candidate will work closely with system administrators cybersecurity personnel network engineers and operational teams to ensure reliable system performance compliance with security requirements and operational readiness across multiple technology platforms.
Key Responsibilities:
- Install configuremaintain and troubleshoot desktop systems laptops servers peripherals and enterprise IT equipment within classified and operational environments.
- Provide technical support and issue resolution for hardware software operating systems applications and network connectivity issues.
- Support user account management system access requests password management and system administration activities.
- Monitor system performance and support implementation of patches upgrades software installations and technology refresh activities.
- Maintain IT asset inventories system documentation configuration records and technical support procedures.
- Coordinate with cybersecurity network engineering and systems administration teams to ensure compliance with security policies and operational requirements.
- Support implementation and maintenance of secure IT environmentsin accordance withgovernment and organizational cybersecurity standards.
- Assistwith system backups data recovery continuity of operations and disaster recovery support activities.
- Support technical troubleshooting root cause analysis and resolution of system incidents and operational issues.
- Participate in system deployments operational testing customer support activities and technical upgrade initiatives.
Required Qualifications:
- Bachelors degree with 8 years of prior relevant experience or Masters degree with 6 years of prior relevant experience;additionalexperience may be considered in lieu of degree.
- Experience supporting enterprise IT systems technical support operations systems administration or help desk activities within government or defense environments.
- Knowledge of Windows and/or Linux operating systems enterprise IT infrastructure networking fundamentals and system administration practices.
- Strong troubleshooting analytical communication and customer support skills.
- Active Top Secret/SCI security clearancerequired.
Preferred Qualifications:
- Experience supporting DoD Intelligence Community or classified operational environments.
- Familiarity with virtualization technologies cloud environments enterprise collaboration platforms and endpoint management tools.
- Knowledge of cybersecurity best practices DISA STIGs RMF and secure system configuration requirements.
- Experience with Active Directory Microsoft 365 SharePoint VMware or enterprise IT management platforms.
- Professional certifications such as Security Network A Microsoft Cisco Linux or related IT certifications.
AMSOPP1
If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.
For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
IC
About Company
Leidos is an innovation company rapidly addressing the world's most vexing challenges in national security and health. Our 47,000 employees collaborate to create smarter technology solutions for customers in these critical markets.