IT Security Analyst 3 Endpoint Engineer (SoftwarePatch)
Richmond, VA - USA
Job Summary
The State Corporation Commission (SCC) is seeking an Endpoint Engineer to support enterprise software and patch deployment activities. This role is responsible for reviewing endpoint vulnerability metrics and executing remediation through targeted software and patch deployments. The engineer will troubleshoot deployment failures patching issues and configuration problems providing detailed rootcause analysis and corrective actions. Additionally the position contributes to maintaining a secure compliant and reliable endpoint environment across the organization.
Responsibilities Include:
Engineer modify package and deploy commercial offtheshelf (COTS) software across enterprise endpoint environments.
Develop and maintain deployment packages using tools such as Microsoft Intune Endpoint Configuration Manager (MECM/SCCM) or similar endpoint management platforms.
Perform compatibility testing and configuration adjustments to ensure reliable software installation and operation across diverse device profiles.
Automate software deployment workflows to improve efficiency consistency and scalability.
Collaborate with application owners and security teams to evaluate software update requirements dependencies and risks.
Support enterprise patch management processes including testing scheduling deploying and validating OS and thirdparty updates.
Monitor vulnerability reports from tools such as Rapid7 Qualys Tenable Defender for Endpoint etc. and assist in prioritizing and remediating endpoint-related risks.
Troubleshoot deployment failures patching issues and endpoint configuration problems providing root-cause analysis and corrective actions.
Maintain documentation for packaging standards deployment procedures endpoint baselines and change management activities.
Implement and enforce endpoint hardening policies compliance settings and configuration baselines.
Partner with infrastructure security and service desk teams to ensure high endpoint reliability security posture and user satisfaction.
Continuously evaluate new technologies updates and automation opportunities to optimize endpoint management operations.
| Skill | Required / Desired | Amount | of Experience |
| Experience and proficiency with Windows 11 operating systems and monthly/annual updates | Required | 4 | Years |
| Experience and proficiency with Microsoft Office 365 applications and monthly updates | Required | 4 | Years |
| Experience and proficiency using an Endpoint Management System | Required | 4 | Years |
| Experience and proficiency using a Workstation Imaging Solution | Required | 4 | Years |
| Experience and proficiency using a Service Management Ticketing System | Required | 4 | Years |
| Proven analytical and problem-solving abilities | Required | 4 | Years |
| Excellent verbal and written communication skills | Required | 4 | Years |
| Ability to work independently with minimal direction and as a team | Required | 4 | Years |
| Ability to work effectively with end users technical staff and senior staff - providing exception customer service | Required | 4 | Years |
| Experience with Microsoft InTune and Autopilot | Desired | 4 | Years |
| Experience with Microsoft GraphAPI | Desired | 4 | Years |
| Experience with PatchMyPC | Desired | 4 | Years |
| Experience with ServiceNow | Desired | 4 | Years |
| Experience with PowerShell | Desired | 4 | Years |