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IT Operations Engineer I Irvine, CA
Job Location:
Job Location:
Irvine, CA - USA
Monthly Salary:
$ 74100 - 81900
Monthly Salary:
Posted:
21 August 2026 (19 days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard Cand Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.
Job Description
The IT Operations Engineer I role is to support the stable operation of the operational regions network and end user devices. This includes assisting in planning designing installing configuring maintaining and optimizing all network hardware software and communication links. IT Operations Engineer Is/ will also diagnose resolve and document all hardware software and network issues and provide end user training and support where required.
Key Responsibilities
Collaborate with IT staff to create optimal network design topologies and configurations
Assist in the development and implementation of policies for end user devices such as: desktop laptop and mobile
Respond to emergency network outages in accordance with business continuity and disaster recovery plans
Prepare and ensure accuracy of documentation procedures manuals and checklists for network installations including data voice and video systems
Support development and implementation of networking projects and new technology initiatives
Conduct research on network products services protocols and standards in support of network procurement and development efforts
Evaluate and recommend for purchase networking hardware and software products
Maintain up-to-date knowledge of networking contracts and supervise contract-based installations
Install configure test maintain monitor and troubleshoot end user workstation hardware software networked peripheral devices cabling and networking hardware and software products
Assist Tier 1 Service Desk to work with end users in escalation of IT issues in the IT ticketing system
Maintain servers security solutions and all network and hardware equipment
Monitor and test network performance and provide network performance statistics and reports
Receive and respond to incoming calls SMS and/or e-mails regarding network connectivity problems
Perform on-site analysis diagnosis and resolution of complex network problems for a variety of end users
Recommend and implement corrective hardware and/or software solutions including off-site repair
Maintain proper end user configuration IT hardware inventory licensing and PC/end user onboarding and offboarding of all IT equipment including PC setup troubleshooting and security controls.
The IT Operations Engineer I role is to support the stable operation of the operational regions network and end user devices. This includes assisting in planning designing installing configuring maintaining and optimizing all network hardware software and communication links. IT Operations Engineer Is/ will also diagnose resolve and document all hardware software and network issues and provide end user training and support where required.
Key Responsibilities
Collaborate with IT staff to create optimal network design topologies and configurations
Assist in the development and implementation of policies for end user devices such as: desktop laptop and mobile
Respond to emergency network outages in accordance with business continuity and disaster recovery plans
Prepare and ensure accuracy of documentation procedures manuals and checklists for network installations including data voice and video systems
Support development and implementation of networking projects and new technology initiatives
Conduct research on network products services protocols and standards in support of network procurement and development efforts
Evaluate and recommend for purchase networking hardware and software products
Maintain up-to-date knowledge of networking contracts and supervise contract-based installations
Install configure test maintain monitor and troubleshoot end user workstation hardware software networked peripheral devices cabling and networking hardware and software products
Assist Tier 1 Service Desk to work with end users in escalation of IT issues in the IT ticketing system
Maintain servers security solutions and all network and hardware equipment
Monitor and test network performance and provide network performance statistics and reports
Receive and respond to incoming calls SMS and/or e-mails regarding network connectivity problems
Perform on-site analysis diagnosis and resolution of complex network problems for a variety of end users
Recommend and implement corrective hardware and/or software solutions including off-site repair
Maintain proper end user configuration IT hardware inventory licensing and PC/end user onboarding and offboarding of all IT equipment including PC setup troubleshooting and security controls.
Qualifications
Hands-on technical knowledge of network systems protocols and standards such as Ethernet Token ring LAN WAN frame relay xDSL TCP/IP ATM T1 802.11x and so on
Working knowledge and experience with Microsoft Active Directory Services Windows Server OS Office 365 and VMware Some knowledge of network management and analysis tools and Cisco technologies like AMP Umbrella NAM AnyConnect
Experience working in a switched and routed environment
Hardware software and network connection troubleshooting experience
Knowledge of anti-virus software firewalls intrusion detection systems and other network security measures
Knowledge of data privacy practices and data security
Construction industry software knowledge in products such as Autodesk-BIM Modeling scheduling tools Asta & Oracle P6 Bluebeam PDF Onscreen Takeoff a plus Good working knowledge of Microsoft software including SharePoint Azure Exchange Intune Teams Telephony knowledge of Poly Crestron and AMX room AV systems a plus
Strong written and oral communication skills
Strong interpersonal skills
Ability to conduct research into networking issues and products as required
Ability to present ideas in user-friendly language
Self-motivated and directed
Keen attention to detail
Analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Strong customer service orientation
Experience working in a team-oriented collaborative environment.
Physical Requirements
Light Work. Exerting up to 25 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.
The individual in this position will periodically walk kneel sit crouch reach stoop read/see speak push pull lift stand and finger/type. The frequency of each action varies by workflow and office activity.
Walking - The person in this position needs to occasionally move about inside the office to access file cabinets office machinery boxes cabinets etc.
Constantly operates a computer and other office machinery such as a calculator copy machine phone computer and computer printer.
The person in this position frequently communicates with employees and external stakeholders regarding a variety of topics related to office administration.
Constantly computes analyzes and conceptualizes mathematical calculations and formulas.
Constantly reads written communications and views email submissions.
The person in this position regularly sits in a stationary position in front of a computer screen.
Visual acuity and ability to operate a vehicle as certified and appropriate.
Rarely exposed to high and low temperatures
Rarely exposed to noisy environments and outdoor elements such as precipitation and wind.
Education
College diploma or university degree in the field of computer science or related degree in IT and/or 2 years equivalent work experience
Certifications in ITIL preferred
Compensation
Annual Base Salary Range: $74100.00 - $81900.00 USD
Cost-of-Living Adjustment (COLA): $19200.00 USD (Southern California only)
Required Experience:
IC
About Company
VetJobs & Military Spouse Jobs works with our employer partners to source, screen, and move qualified talent to the desktops of the Hiring Managers. Application is a two-step process, so please be patient with the team. When you submit to a position on our site your information will ... View more
