IT Operations Analyst III

The work we do matters!

Hiring Agency:

Administrative Services - Agency 65

Location:

Lincoln NE

Hiring Rate:

$36.111

Job Posting:

JR2026- IT Operations Analyst III (Open)

Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):

Job Description:

The Office of the Chief Information Officer does not sponsor STEM or non-immigrant work visas for this position.

Under the supervision and direction of the Core team IT Supervisor this position will be responsible for advanced problem resolution installation and maintenance of Enterprise-wide Switches Routers Wireless and Firewalls. Other responsibilities include planning design development optimization documentation and performance of the Statewide Wide Area Network.

Look at what we have to offer!

13 paid holidays
Vacation and sick leave that begin accruing immediately
Military leave
156% (thats not a typo!) state-matched retirement
Tuition reimbursement
Employee assistance program
79% employer paid health insurance plans
Dental and vision insurance plans
Employer-paid $20000 life insurance policy
Public Service Loan Forgiveness Program (PSLF) through the Federal government
Wide variety and availability of career advancement as the largest and most diverse employer in the State
Opportunity to be part of meaningful work and make a difference through public service
Training and Development based on your career aspirations
Fun inviting teammates
A safe and secure environment

At the State we stand by our core values of treating others with dignity and respect acting ethically in all situations and creating an environment where our customer is our top priority. Apply to join our team today!

Job Duties:Provide technical support at a senior level for Core Firewall Routers Wireless and Switch configuration and technical support at a senior level for installation operation trouble shooting and repair of network hardware. Coordinate multiple networking projects across multiple agencies at any given time. Installs and decommissions included. Evaluate network systems and determine the need for patches upgrades and analyze future technical needs. Develop and maintain procedures and processes create documentation and assist clients and other information technology employees. Train new hires and provide ongoing guidance to fellow analysts. Other duties as assigned and within the scope of the classification.

Requirements / Qualifications

Minimum Qualifications:Associates or other similar two year technical degree in computer engineering/science communications/electronic equipment or related discipline of study AND three to five years of work experience strategic work planning and conducting the installation maintenance and upgrade of equipment and components of a large communications network in addition to performing the analysis of network/electronics equipment and preparing related technical recommendations; three additional years of applicable work experience can be substituted for a degree. Any equivalent combination of education and experience will be considered.

Preferred Qualifications: Extensive knowledge of information technology theory principles and practices. Working knowledge of enterprise network devices is also certifications are desired. Knowledge of Wireless Firewalls Switching and or Routing on an enterprise scale.

Other: This position requires travel. As such the incumbent must be able to present a valid drivers license or another form of reliable transportation. Regular and reliable attendance required.

Knowledge Skills & Abilities:

Installing and configuring network equipment. Implementing disaster recovery plans. Knowledge of information technology theory principles and practices. Working knowledge of computer hardware software local and wide area network systems. Knowledge of client/server network protocols and Internet/Intranet applications. Extensive knowledge of troubleshooting data networks and troubleshooting tools. Skill in delivering responsive quality customer service. Ability to write clear and concise documentation of systems and procedures. Ability to successfully coordinate multiple projects across an enterprise network. Ability to read understand and apply information from technical manuals.

If youre currently employed by the State of Nebraska please dont apply through this external career site. Instead log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.