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IT & MES Support Technician


Job Location:

Garden Grove, CA - USA

Hourly Salary: USD 25 - 30
Posted: 2 September 2026 (2 days ago)
Application Deadline: 2 December 2026
Vacancies: 1 Vacancy

Job Summary

About Harbinger

Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbingers best-in-class team of EV battery and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form Revolutionary Foundation.

Position Overview

Harbinger is seeking an IT & MES Support Technician to provide hands-on technical support for our manufacturing this role you will serve as a frontline IT resource on the factory floor helping ensure production systems devices and Manufacturing Execution System (MES) applications remain operational and reliable.

This is an onsite first-shift position ideal for someone early in their IT career who enjoys troubleshooting working directly with end users and gaining exposure to technology within a fast-paced manufacturing environment. You will work closely with production teams engineers maintenance and senior IT staff to resolve issues identify recurring problems and support improvements to our manufacturing systems.
What Youll Do
  • Provide frontline technical support to operators supervisors and production teams experiencing issues with MES traceability systems or factory-floor technology.
  • Troubleshoot configure repair and deploy IT hardware including workstations tablets barcode scanners label printers thin clients and other production devices.
  • Diagnose basic Windows hardware application and network connectivity issues and escalate more complex problems as needed.
  • Create triage resolve and document support tickets including troubleshooting steps root causes and resolutions.
  • Partner with process engineering quality maintenance and IT teams to investigate recurring production-system issues and support testing of new MES configurations and functionality.
  • Perform routine IT administration including password resets user account support and basic Active Directory tasks.
  • Conduct preventative checks of critical factory-floor IT equipment to identify potential issues before they disrupt production.
  • Support the deployment and implementation of new hardware software and manufacturing technology as Harbingers production environment continues to scale.
What Youll Need
  • High school diploma or equivalent.
  • Foundational knowledge of Windows 10/11 PC hardware and general IT troubleshooting.
  • Strong problem-solving skills and the ability to prioritize multiple requests in a fast-paced production environment.
  • Strong verbal and written communication skills with the ability to work effectively with both technical and non-technical teams.
  • Ability to work onsite during first shift with occasional flexibility for early start times or shift-crossover meetings.
Preferred Qualifications
  • Associate degree technical certification or coursework in Information Technology Computer Science or a related field.
  • Previous experience or exposure to a manufacturing warehouse or production environment.
  • Familiarity with Manufacturing Execution Systems (MES) manufacturing processes or production traceability systems.
  • Basic understanding of networking concepts including IP addresses switches and network connectivity.
  • Experience with Active Directory ticketing systems or end-user IT support.
Work Environment

This position is 100% onsite and requires regular presence on Harbingers manufacturing floor. The role involves walking and standing throughout the facility communicating in an active production environment and occasionally lifting or moving standard IT equipment such as monitors printers and workstations.

Key Benefits & Perks:
  • Comprehensive Health Dental & Vision (HDV) 100% employee covered
  • Early-stage Stock Options
  • Robust Retirement Savings (401k HSA FSA)
  • Generous Paid Time Off (PTO) & Parental Leave
  • Annual Vacation Bonus
  • Wellness & Fertility Benefits
  • Cell Phone Stipend
  • Complimentary Meals & Stocked Kitchens

California Pay Range

$25 - $30 USD

Equal Opportunity
Harbinger is an equal opportunity employer and complies with all applicable federal state and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race color religion national origin ancestry sex sexual orientation gender gender expression gender identity genetic information or characteristics physical or mental disability marital/domestic partner status age military/veteran status medical condition or any other characteristic protected by law.
Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation such as those covered by the Americans with Disabilities Act that requires accommodations to assist you in the search and application process please email us at
Candidate Data Privacy
Harbinger may collect use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). This data includes contact demographic communications educational professional employment social media/website network/device recruiting system usage/interaction security and preference information. Harbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out analyzing and improving our application and recruitment process including assessing you and your application and conducting employment background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties including individuals on our HR legal and finance teams and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbingers service providers including providers of background checks staffing services and cloud services.
Harbinger may transfer or store internationally your Candidate Personal Data including to or in the United States Canada the United Kingdom and the European Union and in the cloud and this data may be subject to the laws and accessible to the courts law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services. Any unsolicited resumes or candidate profiles submitted in response to our job posting shall be considered the property of Harbinger and are not subject to payment of referral or placement fees if any such candidate is later hired by Harbinger unless you have a signed written agreement in place with us which covers the applicable job posting.


Required Experience:

IC


About Company

Company Logo

Familiar form. Revolutionary foundation. Harbinger Motors is a EV manufacturer focused on commercial vehicles.

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