IT LISBeaker Supervisor

The LIS / Beaker Supervisor provides strategic technical and operational leadership for the Epic Beaker (Clinical Pathology and Anatomic Pathology) application teams overseeing the planning design implementation optimization maintenance and support of the Beaker laboratory information systems. This role partners closely with Laboratory Pathology Clinical Operations IT leadership Epic application teams vendors and third-party interface partners to translate clinical and operational requirements into scalable compliant and efficient technology solutions that improve laboratory quality workflow efficiency patient safety and end-user satisfaction.

The LIS / Beaker Supervisor serves as the organizations subject matter expert for Epic Beaker providing leadership for application governance system lifecycle management release planning change control production support issue escalation and continuous process improvement. The role oversees complex system integrations testing upgrades regulatory readiness and application performance while ensuring adherence to organizational standards Epic best practices accreditation requirements and applicable regulatory guidelines.

In addition to technical leadership the LIS / Beaker Supervisor is responsible for managing and developing a high-performing team of Beaker analysts through performance management workforce planning scheduling coaching mentoring resource allocation and professional development. The Supervisor establishes team priorities monitors service levels and operational metrics promotes cross-training and knowledge sharing and fosters strong partnerships with operational stakeholders to ensure reliable 24x7 application support and the successful delivery of strategic initiatives across the laboratory enterprise.

The LIS / Beaker Supervisor must possess a minimum of five (5) years of experience designing building implementing and supporting Laboratory Information Systems (LIS) applications in an acute care hospital or integrated health system environment including at least three (3) years of experience supervising technical staff and/or leading complex enterprise healthcare IT initiatives.

Prior experience at UCSF Health UCSF Benioff Childrens Hospital Oakland or another academic medical center is strongly preferred.

Epic certification (or equivalent demonstrated experience) in one or more of the following applications is required:

• Beaker Clinical Pathology (CP)

• Beaker Anatomic Pathology (AP)

Department Overview

The Clinical Applications Team is responsible for designing testing and implementing the clinical aspects of UCSFs Electronic Health Record. This includes interoperability with other third-party systems and devices.

Our Core Values include:

Judgment: Makes wise decisions root causes thinks strategically and prioritizes what to do now and what can be improved later.

Communication: Listens well concise and articulate in speech and writing treat people with respect independent of their status or disagreement with you &maintain calm poise in stressful situations.

Impact: Accomplish amazing amounts of important work colleagues can rely upon you focus on results

exhibit bias-to-action and avoid analysis-paralysis

Innovation: Find practical solutions to hard problems suggest better approaches new ideas that prove useful stay nimble by minimizing complexity and finding time to simplify.

REQUIRED QUALIFICATIONS

• Bachelors degree in health care information technology computer science or related area and/or equivalent combination of experience/training.
• Minimum 5 years of relevant work experience with at least three years in a supervisory/management role
• Certification: Beaker Clinical Pathology (CP)
• Advanced knowledge of clinical applications software development.
• Advanced knowledge of Clinical Communications hardware and software.
• Available for 7 x 24 application support
• Demonstrated ability to effectively lead and supervise a technical team and to manage the complex workflow and multiple priorities involved with clinical applications.
• Strong knowledge of clinical applications operations including methods concepts policies procedures programming development deployment testing training troubleshooting operating systems medical terminology and clinical workflows and processes.
• Strong analytical and critical thinking skills with the ability to quickly analyze problems determine the appropriate level of intervention and develop and apply effective solutions.
• Advanced interpersonal skills with the ability to collaborate productively with IT professionals clinicians customers staff and vendors to promote optimal functionality and integration of systems.
• Strong written and verbal communication skills with the ability to convey complex technical information and instructions in a clear concise and specific manner to subordinate staff management and all end users of clinical applications.

REQUIRED CERTIFICATIONS

• Beaker Clinical Pathology (CP)

PREFERRED QUALIFICATIONS

• Demonstrated ability to work effectively with senior management on operational and policy issues with the skills to gather data and prepare and present and reports on department operations and performance.
• Strong knowledge of human resources practices and policies with the ability to train monitor evaluate and document staff activities and performance and contribute to decision-making on personnel matters.
• Certified Lab Specialist (CLS) or equivalent license
• Beaker Anatomic Pathology (AP)