IT Internship

Location: Orlando FL

Job Type: Part-time (1620 hours/week)

At Stax our IT team works diligently to ensure a smooth first-day experience by providing new employees with MacBooks that are ready for immediate use. We are currently enhancing this workflow through our Zero-Touch initiative which utilizes Apple Business Manager Jamf and AI agents to ship fully configured devices directly to our team members. To support this evolving future-ready infrastructure we are seeking an Orlando-based team member to help manage and maintain our existing deployment operations.

As an IT Intern youll be the hands-on owner of MacBook deployment and decommissioning out of our Orlando office. Youll learn the full lifecycle of enterprise hardware at a fintech company work alongside our System Admin II Technical Support Specialist and Sr. Director of IT and get exposure to how a real IT team operates under SOC 2 and PCI-DSS including how were putting enterprise AI tools like Claude Gemini and Microsoft Copilot to work across our workflows.

Key Responsibilities & Objectives

• MacBook Deployment for new hires and refresh cycles including:
  • Unboxing and physically setting up devices by installing required software
  • Coordinating shipping for remote employees and prepping desk pickups locally
• MacBook Decommissioning for returns and offboarding including:
  • Receiving returned devices and logging them in asset management
  • Removing Apple IDs clearing MDM profiles Erasing devices via Disk Utility
  • Prepping clean devices for redeployment or disposal
• Gain experience in managing the lifecycle of IT support tickets by performing initial triage and troubleshooting ensuring all issues are resolved according to established SLAs.
• Hardware and peripheral maintenance for conference rooms common areas and desks
• Gain hands-on experience by supporting the deployment and implementation of internal software and applications
• Maintain high data hygiene across asset management and ticketing systems
• Other duties as assigned

• Currently pursuing a degree in Computer Science Information Technology or a related field
• Working familiarity with macOS; Windows experience a plus
• Detail-oriented with the discipline to follow a multi-step SOP without skipping steps
• Strong written and verbal communication skills
• Self-starter able to work independently after training
• Comfortable with standard business software (Google Workspace Microsoft Office)
• Able to lift and relocate computer equipment up to 60 lbs
• Available to work on-site at our Orlando office
• Familiarity with terminal/shell commands are a plus
• Curiosity about scripting automation and enterprise AI tooling a plus