IT HR Technology Product Owner

Job Description

At Norton Rose Fulbright people thrive because of a shared commitment to quality unity and integrity. The highly regarded law firm consistently receives recognition from Great Place to Work and Top Workplaces two companies that specialize in assessing organizational culture. Teams collaborate across regions value new ideas and deliver meaningful client solutions supported by a culture that embraces ambition development and shared success. With more than 3000 lawyers and 3000 business services professionals working together across 50 offices worldwide this global law firm provides a full range of legal services to leading corporations and financial institutions operating in key markets and sectors.

Norton Rose Fulbright is seeking a dedicated and experienced IT HR Technology Product Owner to manage the product lifecycle for HR platforms and applications. This includes managing the vision roadmap and delivery of NRFs HR technology ecosystem including Workday. This role partners with HR IT InfoSec Finance and vendors to translate business needs into scalable secure and compliant solutions that improve employee experience and enable efficient HR operations. The ideal candidate will have a strong background working with HR systems and processes including expertise in Workday and human resources operations. Experience supporting HR functions in a legal environment is highly preferred.

This position is ideally located in Houston Texas but can be based in any of our US offices. We offer a hybrid schedule which is primarily remote with in-office meetings as needed each month. The position reports into the Application Portfolio Manager.

Responsibilities include but are not limited to:

• Define and communicate product vision strategy and roadmap for HR technology aligning with HR and enterprise priorities to ensure a cohesive HR tech landscape
• Partner with HR to develop business cases to gain approval for product or service investment
• Partner with Enterprise Architecture for vendor selection to ensure alignment to product delivery strategy
• Own the end-to-end product delivery lifecycle: intake and discovery defining MVPs and incremental releases prioritization delivery execution release planning and adoption
• Establish and manage the product backlog in Azure DevOps; write epics features and user stories with clear acceptance criteria; partner with the team to run Agile ceremonies (backlog refinement sprint planning daily stand-ups sprint reviews/demos and retrospectives)
• Facilitate quarterly/half-year planning to align roadmap priorities with stakeholders (e.g. program increment planning release planning and dependency management across HR and IT teams)
• Partner with HR Business Process Managers (BPMs) and HRIS to map processes simplify workflows and optimize the employee and manager experience
• Lead cross-system integrations and data flows coordinating with integration and data teams
• Ensure solutions meet privacy security and compliance requirements (e.g. access controls segregation of duties audit readiness data retention)
• Oversee vendor relationships including support models SLAs renewals and the evaluation of new HR technology capabilities
• Drive change management and adoption: communications training job aids release notes and stakeholder readiness for assigned technology
• Define and track success metrics and delivery health (e.g. process cycle times adoption data quality ticket trends NPS/CSAT lead time/throughput) and continuously improve based on insights
• Manage risks dependencies and tradeoffs; plan against team capacity/velocity; align on sprint goals and Definition of Ready/Done; escalate decisions and remove blockers to keep delivery on track
• Maintain system health and governance: environment/release coordination change calendar alignment configuration standards documentation and knowledge transfer to support teams

Other duties

Please note this job description does not cover or contain all activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Required Qualifications:

• Bachelors degree in Information Systems Business HR or a related field.
• 5 years of experience in product management/product ownership business systems or HR technology roles
• Hands-on experience delivering enhancements in Workday; ability to translate HR requirements into system configuration and technical deliverables
• Experience working in Agile delivery models (e.g. Scrum); proficiency with backlog management user story writing and iteration planning
• Strong stakeholder management skills including facilitating workshops aligning priorities and communicating tradeoffs
• Knowledge of HR data concepts and reporting/analytics; understanding of integrations APIs and middleware concepts (technical depth appropriate for partnering with developers)
• Working knowledge of security and privacy practices in enterprise SaaS platforms (role-based access least privilege audit controls)
• Excellent written and verbal communication skills; ability to communicate

Preferred Qualifications:

• Workday certification(s) and/or experience across multiple Workday modules (e.g. HCM Payroll Benefits Talent Recruiting Time Absence Prism/Reporting)
• Experience with learning ecosystems (e.g. content libraries xAPI/SCORM skills taxonomy learning analytics learning assignments and compliance training)
• Experience with identity and access management (SSO/SAML/OAuth) provisioning and role engineering for HR systems
• Experience managing vendors and implementation partners including statement-of-work development and delivery oversight
• Experience supporting global HR processes (multi-country multi-language time zones) and related compliance needs

Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you your health and your family. Benefit packages include access to three medical plans dental vision life and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.

In addition to the Firms health and welfare benefits above we offer a competitive paid time off plan which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn or adopted child(ren). Employees are also entitled to 11 Firm holidays.

Norton Rose Fulbright US LLP is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application please contact . Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

E-Verifyis a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.

Equal Employment Opportunity

Norton Rose Fulbright US LLP will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the firm or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c).