IT Engineer Japanese Bilingual

Job Description

1. Title of Job

Engineer Professional Services

2. Description of Overall Responsibilities

• Conducts security assessments for primary customers of IIJ America and designs security systems and processes.

• Builds maintains and upgrades security technology such as log analysis endpoint security network security and so on for the safe use of computer networks and the transmission and retrieval of information.

• Plans coordinates and implements the sales of new products and services in areas such as cyber security with Sales & Marketing Departments

• Performs installation and troubleshooting at site. (Required business trip.)

• Composes and issue work records and project records of installation and configuration for each customer.

• Reports the status of each project and troubleshooting progress to your team/project leader.

• Reports and archive actual solutions and countermeasures of troubleshooting for future reference.

• Controls project management for both pre-sales and post-sales.

• Controls projects vendors and subcontractors for delivery and completion of projects on time.

• Performs product research and market trend analysis as requested by your team leader and verifies new technologies.

• Prepares written presentations proposal and/or reports as requested by your team leader and performs presentation to customers.

• Prepares operations and procedures manuals in operating more efficiently and effectively.
  

< Technical Qualifications >
Maintain the following latest standards of technologies to provide appropriate IT and Security solutions to meet the customers requirement.

Must be native level in Japanese Fluent in English.

• Microsoft Citirx VMware and other major software vendors product.

• Cisco Fortinet Palo Alto and other major network vendors devices.

• Unix/Linux Windows server operation and maintenance.

• Security software and solutions for servers and PCs.

• Security Tools such as SASE EDR Vulnerability check and so on.

• Local and Wide Area Network technologies.

• Virtualization and storage technologies.

• Managed Service Provider (MSP) Managed Security Service Provider (MSSP) Operation

• Secure configuration guidelines such as CIS Benchmark etc.

3. Reporting

This position reports to Manager department of Professional Services. Others will be designated by President & CEO if necessary.