IT Consultant Desktop Engineering, Automation & CMDB Management

Job Title:IT Consultant - Desktop Engineering Automation & CMDB Management

PS Job Title: IT Consultant

Work Place Flexibility: Onsite

Legal Entity:Entergy Services LLC

***The preferred location for position is New Orleans Little Rock Arkansas and The Woodlands TX will be considered ***

Job Summary:
The IT Consultant Desktop Engineering Automation & CMDB Management provides advanced technical capabilities across Entergys enterprise workstation environment. This role is responsible for supporting Windows desktop configurations improving internal PC refresh program policies designing and governing Group Policy Objects developing End User Computing automation and ensuring accuracy across the ServiceNow CMDB. The consultant partners with Infrastructure Cybersecurity and Service Management teams to deliver a secure reliable automated and highly governed endpoint platform supporting the End User Computing teams modernization strategy.

Key Responsibilities:
Engineer workstation standards GPOs security baselines and configuration policies
Develop automation solutions using scripting workflows and ServiceNow capabilities
Manage workstation lifecycle and deployments using BigFix Intune or similar tools
Maintain CMDB accuracy CI class governance reconciliation logic and relationships
Troubleshoot complex endpoint and configuration issues
Support EUC automation initiatives and iterative platform improvements
Partner with Service Management to improve processes based on CMDB data quality
Document engineering standards procedures and knowledge articles
Ensure alignment with cybersecurity compliance and audit requirements

Minimum Requirements:
Bachelors degree in IT Computer Science Engineering or related field; or equivalent experience.
5 years of experience in desktop engineering endpoint management automation or configuration management.

Technical Skills:
Windows desktop engineering GPO design PowerShell and automation scripting BigFix/Intune/MECM ServiceNow CMDB governance ITIL processes software deployment pipelines patch management Active Directory identity and device compliance.

General Capabilities:
Strong written and verbal communication; ability to lead small workstreams; skilled problem solver; collaborates effectively across IT teams; influences operational reliability and workstation platform stability.

Preferred Certifications:
Microsoft Endpoint Administrator ITIL Foundation ServiceNow Fundamentals or CMDB certification.

Additional Responsibilities:
As a provider of essential services Entergy employees may be required to work additional hours and support operational needs during storms outages emergencies or special events.

#LI-DG1 #LI-HYBRID

Primary Location: Louisiana-New OrleansLouisiana : New Orleans
Arkansas : Little Rock
Texas : Woodlands
Job Function: Corporate
FLSA Status: Exempt Ind
Relocation Option:
Union description/code:
Number of Openings: 1
Req ID: 124366
PS Job Title: IT Consultant
Travel Percentage:Up to 25%

An Equal Opportunity Employer Minority/Female/Disability/Vets. Please clickhere to view the EEO page or see statements below.

EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.