IT Business Analyst

Overview

Client is seeking a Healthcare Operations Data Analyst to support the operational and analytical foundation of its pharmacy dispensing and fulfillment operations. This role will develop automate validate and maintain operational metrics and reporting across dispensing data sources while ensuring compliance with HIPAA protected health information requirements and covered-entity data-governance policies.

Core Responsibilities

• Recreate validate maintain and improve operational metrics using platform usage and pharmacy fulfillment data.
• Improve the automation accuracy availability and quality of dispensing and operational data.
• Create and deploy operational dashboards for use within the covered entity.
• Track and report performance metrics and provide timely accurate updates to reporting tools.
• Develop consolidated reporting views across dispensing data sources to support filtering grouping and finance reporting.
• Conduct operational performance analysis using SQL and Excel.
• Identify trends operational issues and improvement opportunities within pharmacy dispensing and fulfillment data.
• Translate data findings into clear actionable insights for internal stakeholders.
• Support urgent operational issues through data-driven analysis and cross-functional problem-solving.
• Contribute to KPI definitions reporting standards and data-strategy documentation.
• Handle PHI and other sensitive data according to HIPAA covered-entity policies and established data-governance requirements.
• Maintain appropriate separation between manufacturer and covered-entity data including partner-level and patient-level information.

Essential Qualifications Skills and Technologies

• Bachelors degree in business marketing healthcare administration data science or a related discipline.
• Proficiency in SQL and Excel.
• Proficiency in at least one statistical programming language: Python or R.
• Familiarity with healthcare pharmacy claims or dispensing operational data.
• 13 years of work experience within a HIPAA covered entity.
• Experience developing validating or maintaining operational metrics and reporting.
• Understanding of HIPAA PHI handling data privacy and covered-entity compliance requirements.
• Ability to complete and maintain required data privacy HIPAA and covered-entity compliance training.
• Ability to handle protected health information according to established policies.

Preferred Skills or Experience

• Experience creating operational dashboards KPI reporting or cross-source analytical views.
• Experience improving reporting automation data accuracy or data-quality validation.
• Understanding of pharmacy dispensing and fulfillment operations.
• Experience documenting KPIs reporting processes or data strategies.
• Understanding of manufacturer and covered-entity data-separation requirements.
• Strong analytical skills attention to detail and business acumen.
• Ability to communicate complex analytical findings clearly to internal stakeholders.
• Experience working across business operations analytics and compliance teams.

Work Details

• Onsite at 1555 Harding Street Indianapolis IN 46221.