I.T. Administrator

POSITION: I.T. Administrator

REPORTS TO: Data & Process Manager

CATEGORY: Full-Time Hourly Non-Exempt Permanent

WAGE: $29-$34 per hour

WORK LOCATION: Primarily on-site with occasional remote work flexibility as business needs allow.

As our IT Administrator youll be the go-to technology expert for an organization doing meaningful work in the community. Youll support technology across our main office and three retail store locations keeping our people connected productive and secure.

Youll have ownership of the technology that keeps our organization running including computers servers networks phones printers software cloud systems cybersecurity backups and other business technology while providing approachable responsive support and training to employees.

Were looking for someone who enjoys solving problems takes pride in creating reliable systems and can translate technology into solutions that make peoples jobs easier.

We are proud to provide a benefits package that includes:

• Medical dental and vision insurance (100% employer-paid coverage for employees; partial employer contribution for eligible dependents)
• HealthiestYou 24/7 telehealth access for medical and mental health support

• Paid vacation (10 days annually to start)
• Paid sick leave (10 days annually to start)
• 13 paid holidays each year
• Short-term and long-term disability insurance
• Basic life and AD&D insurance plus voluntary life insurance options
• 403(b) retirement plan with a 5% employer match after one year of employment
• Flexible Spending Account (FSA)
• Employee discounts at our TPCHFH stores

RESPONSIBILITIES

• Investigate diagnose and resolve computer hardware software network connectivity and other technology issues.
• Install configure maintain and upgrade desktops laptops servers network equipment printers plotters phone systems mobile devices and other technology equipment.
• Administer Microsoft 365 Microsoft Entra ID Microsoft Azure Microsoft Intune and hybrid Active Directory environments.
• Manage employee user accounts access permissions device setup software deployment licensing onboarding and offboarding.
• Maintain network infrastructure including Cisco Meraki firewalls wireless access points and related systems.
• Manage cybersecurity practices security policies endpoint protection system updates and employee cybersecurity awareness.
• Maintain backup data storage disaster recovery and business continuity systems including Veeam Synology NAS and cloud-based backup solutions.
• Maintain accurate hardware software license and technology asset inventories.
• Provide technical support and training to employees across all locations including remote support when needed.
• Coordinate with third-party vendors and service providers for technology-related products and services.
• Support technology purchasing budgeting equipment replacement and future technology planning.
• Maintain documentation of systems configurations procedures and technology resources.
• Evaluate current and emerging technologies and recommend improvements that support organizational efficiency security and operational needs.
• Other duties as assigned.

SKILLS AND QUALIFICATIONS

• 3 years of professional experience in information technology systems administration or a related field.
• Demonstrated experience troubleshooting computer hardware software networks and technology systems.
• Experience administering Microsoft 365 and related Microsoft technologies.
• Knowledge of user account management endpoint management networking cybersecurity backup and data protection practices.
• Strong problem-solving and analytical skills.
• Effective written and verbal communication skills including the ability to explain technical information to non-technical users.
• Ability to organize and prioritize multiple projects support requests and deadlines.
• Ability to work independently and collaboratively with employees leadership and outside vendors.

PREFERRED QUALIFICATIONS

• Associate degree or higher in Information Technology Computer Science or a related field and/or relevant industry certifications.
• Experience with Microsoft Entra ID Azure Intune and Active Directory.
• Experience with Cisco Meraki Veeam Synology VoIP systems or similar technologies.
• Experience serving as the primary IT resource for an organization.
• Experience training employees on technology and software.
• Experience working with people from diverse cultural educational and economic backgrounds.

PHYSICAL REQUIREMENTS

• Ability to work at a computer for extended periods.
• Ability to bend kneel reach and work in areas necessary to install or maintain technology equipment and cabling.
• Ability to perform cabling and equipment installation activities.
• Ability to lift move and install technology equipment weighing up to 50 pounds with or without reasonable accommodation.
• Ability to travel between organizational locations as needed.
• The physical demands and work environment characteristics described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the jobs essential functions.

Tacoma/Pierce County Habitat for Humanity is an Equal Opportunity Employer. We are committed to cultivating a workforce that reflects the communities in which we build. We strive to attract candidates who broaden our diversity of race gender sexual orientation age ethnicity religion cultural experiences skills and community representation.

We seek employees who value collaboration respect and pride in their work. We believe that the inclusion and celebration of our differences create a stronger workplace stronger communities and a more compassionate world.

We believe meaningful employment opportunities strengthen communities. Tacoma/Pierce County Habitat for Humanity strongly encourages eligible Section 3 residents and workers to apply and explore career opportunities with us.

If you are selected for this position Tacoma-Pierce County Habitat for Humanity will conduct a background check before hire. Tacoma/Pierce County Habitat for Humanity participates in E-Verify to confirm the employment eligibility of all team members.

Required Experience:

Unclear Seniority