IPU Technician Remote (must reside in PA or TN)

Dragonfly Health is the leading care-at-home data technology and service platform and the industrys first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single efficient solution for caregivers patients and their families. We serve over 145000 patients every day in all 50 states.

Here you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation collaboration and compassion thrive allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most.

We offer a dynamic and inclusive workplace where youll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally providing ample opportunities for career advancement continuous learning and skill development.

The dragonfly is symbolic of the transformational impact were making on the industry our people and the lives we touch. We are a guiding force for whats ahead delivering more than equipment and medications but also comfort and peace of are agile and adaptable able to quickly and easily pivot from one point to the next ready for whatever situation or patient need that arises.

• Competitive Pay $21.50/HR with shift differential
• Comprehensive Benefits Package (Health Dental Vision PTO Sick Time 401k w/match etc.)
• Growth Opportunity and Career Advancement
• Agile and Adaptable team culture
• Innovative and revolutionary technology solutions
• A higher calling to provide quality patient care

See how Dragonfly Health is transforming the world of hospice and post-acute care.

• Accurately perform prescription data entry
• Build and maintain accurate medication profiles and MARs (Medication Administration Records) for IPU patients
• Understand and apply IPU model variations and profiling requirements for hospice partners
• Review and process faxed medication orders independently ensuring timely follow-up where needed
• Contact hospices to obtain or clarify prescription information and document interactions
• Maintain accurate and precise call log documentation for all interactions
• Coordinate with local pharmacies on claim adjudication for emergency needs

• Current PA or TN Pharmacy Technician (CPhT) license in good standing preferred
• 2 years of pharmacy technician data entry experience; managed care or PBM experience preferred
• Strong understanding of pharmacy benefit design formularies and claim adjudication
• Excellent verbal and written communication skills
• Attention to detail and a commitment to quality service delivery
• Ability to balance efficiency accuracy and patient satisfaction
• High School Diploma or equivalent

Our Pharmacy Technicians are the bridge between members providers and pharmacists. Your ability to interpret communicate and problem-solve ensures that patients receive the medications they need without unnecessary delays or confusion. You help us bring empathy and expertise together to deliver exceptional care experiences.

Required Experience:

IC