Investigator & Loss Prevention Coordinator

Would you like to be part of an amazing team that helps veterans thrive At the Arizona Department of Veterans Services (ADVS) we are committed to serving and honoring veterans service members and their families by ensuring that they receive the highest quality services so that they can thrive for a lifetime!

We are looking for an outstanding Investigator and Loss Prevention Coordinator. This important position is responsible for the operation of the medical records program of the Arizona Department of Veterans Services Administration in Phoenix.

Your rewards:
Incomparable Benefits: Our program provides the opportunity to receive a pension and healthcare benefits for a lifetime!
Meaningful Work: Your dedication will directly enhance the lives of veterans and their family members providing them with the care and respect that they deserve.
Professional Growth: You will have the opportunity to engage in continuous learning and improvement through the Arizona Management System (AMS).

Your contribution:
Outstanding Service: Provide the best assistance to veterans to improve their quality of life
Continuous Improvement: Participate in facility meetings training sessions and the implementation of the Arizona Management System (AMS) to achieve continuous improvement and efficiency
Team Collaboration: Work with other professionals to improve your knowledge skills and abilities

This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

Maintains all agency fixed asset records subsystems and files in compliance with agency and General Accounting Office (GAO) in the State of Arizona Accounting Manual (SAAM) standards.
Manages the end-to-end asset life-cycle including tag distribution inventory tracking and surplus disposal coordination.
Coordinates the agencys annual physical inventory of fixed assets by training and guiding staff.
Develops and executes a sample review plan visiting agency locations to verify the inventory accuracy.
Monitors agency loss history across all claim types (Workers Compensation injuries property damage fleet losses third party liability claims and environment claims) and assists in developing corrective action plans to reduce exposure.
Develops and executes an agency-wide self-inspection program conducting monthly scheduled audits to ensure regulatory compliance.
Develops maintains and audits the agencys Continuity of Operations Plan (COOP) and emergency management standards.
Leads annual COOP training manages compliance tracking for mandatory FEMA courses and designs headquarters tabletop exercises.
Provides risk management and safety technical assistance to staff and serves as the agency liaison to ADOA Risk Management.
Evaluates operations using the ADOA-RMD Safety Maturity Score System and completes assigned safety investigations and projects.
Investigates serious accidents injuries theft and abuse allegations to prepare findings and recommend corrective actions. Monitors and documents all resolution progress.
Coordinates regional safety and risk management programs with leadership to ensure total regulatory compliance.
Coordinates the agencys Records Retention Program ensuring compliance with archiving disposition and reporting mandates while providing technical guidance on government document storage.
Coordinates the agencys vehicle fleet management program ensuring compliance of maintenance replacement disposition and reporting requirements for vehicles and fuel cards.

Knowledge of:
Occupational Safety and Health (OSHA) requirements hazardous waste and environmental protection and fire prevention
Loss control issues loss control practice and theory
Applicable federal state and agency laws rules regulations policies and procedures
Local safety codes
Investigative practices and techniques
Remediation techniques
Medical terminology
Statistics
FEMA emergency management practices and principles
Asset management and inventories
Government record retention principles and practices
Fleet management practices

Skills in:
Applying investigative methods and techniques
Analytical
Conducting interviews
Oral and written communication
Interpersonal
Computer (Microsoft Suites and Google Suites)
Training
Time Management
Problem-solving

Ability to:
Communicate information concisely and effectively
Analyze statistical data and reach logical conclusions
Develop methods and techniques for solving employer loss control and problems
Develop effective operating procedures
Interpret applicable standards and make appropriate recommendations
Employ problem-solving tools and methodologies to perform problem solving and process improvements
Drive on state business

N/A

Required to drive on state business; must possess a current/valid Arizona drivers license.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Veterans Services offers a comprehensive benefits package to include:

Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance deferred compensation plans and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS). Please note enrollment eligibility will become effective after 27 weeks of employment.

If you have any questions please feel free to contact us at for assistance.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.