Inventory Control Specialist

Role Mission

Protect inventory integrity across the warehouse while serving as a flexible hands-on operational resource. This role ensures physical inventory is accurate serialized devices match system records discrepancies are investigated and warehouse teams receive hands-on support in core operational functions.

Key Responsibilities

• Own overall warehouse inventory accuracy across SKU serial number location and status.
• Establish and execute daily cycle count schedules and physical inventory audits.
• Investigate shortages overages mispicks receiving/shipping errors and location discrepancies.
• Document root causes for recurring issues and implement corrective action plans.
• Maintain strict controls for damaged quarantined held or customer-specific stock.
• Assist with internal financial and customer inventory audits.
• Serve as a hands-on floater to support Receiving Putaway Picking Packing Shipping and Returns during volume spikes.
• Conduct regular floor walks to spot misplaced items labeling issues or unprocessed inventory.
• Enforce proper scanning system transactions and standard operating procedures (SOPs).
• Guide team members on inventory best practices and process execution.
• Maintain a clean organized 5S-compliant and safe floor environment.
• Track inventory KPIs including cycle count accuracy location accuracy and open investigations.
• Analyze recurring defects and present actionable recommendations to Operations Leadership.
• Partner with Customer Service Finance and IT to resolve cross-departmental inventory handoffs.

Qualifications

• 4 years in inventory control warehouse operations distribution or fulfillment.
• Proficiency with WMS/ERP systems and strong Microsoft Excel skills.
• Proven experience with cycle counts physical inventory reconciliation and root-cause analysis.
• Comfort working actively on the warehouse floor and shifting priorities quickly based on daily operational demand.
• Background handling serialized electronics mobile devices or high-mix technology products.
• Experience with 5S Lean or Six Sigma continuous improvement methodologies.
• Prior involvement in WMS implementations or system scanning enhancements.
• Bachelors degree in Supply Chain Logistics Operations or related field.

Success Metrics

• High inventory and location accuracy maintained consistently.
• Timely resolution of open inventory discrepancies and root-cause fixes.
• Smooth support delivered across operational departments without compromising accuracy standards.

• Seniority Level

  Associate

• Employment Type

  Full-time

• Job Functions
  • Product Management
• Skills
  • Inventory Management
  • Inventory Control
  • Inventory Analysis
  • Warehouse Operations
  • Microsoft Excel
  • Distribution
  • Order Fulfillment
  • Supply Chain Management
  • Operations