Interstate Compact Assistant (OA)

The position is further assigned to the Interstate Branch a division of OCSIS responsible for working closely with the criminal justice system and community leaders in providing the full range of comprehensive services to support the fair administration of justice increase public safety prevent crime and reduce recidivism. The Division administers the community supervision program and provides a variety of administrative analysis and program management services.

Interstate Compact Program Support

• Provides technical assistance affiliated with program assignments such as maintaining and updating caseload information on supervisees who are transferred to other jurisdictions.
• Performs record checks and address/location searches of offenders localities including but not limited to tracking placement in custodial facilities. Document searches in the Agency automatic record systems. Reviews routes and files incoming correspondence from interstate offices in other jurisdictions.
• Requests and reviews progress reports for offenders and notifies Community Supervisor Officers (CSO) of status changes.

• Office automation refers to the use of computer systems and software to perform a variety of office tasks that were traditionally done manually. This includes collecting storing modifying and sharing information digitally.
• Integrates several types of software such as spreadsheet database word processing desktop publishing and graphics applications to generate specific working documents and forms. Selects an appropriate system application and format for producing program support materials to meet specific requirements.
• Performs general administrative office and clerical duties and activities that includes managing files and records for various purposes such as client files. Maintaining retrieving and entering data or information using a database software program. Creates designs or prepares forms reports memos letters producing charts and graphs spreadsheets and other documents.

• Must be a U.S. Citizen or National
• Males born aftermust be registered for Selective Service if applicable
• Background security investigation drug test and favorable adjudication
• May be required to successfully complete a one year probationary period (unless already completed).
• All Federal employees are required to have Federal salary payments directly deposited into a financial institution of their choosing.
• This is not a virtual or remote position; you must live within or be willing to relocate within a commutable distance of the duty location which is Washington D.C. (District of Columbia).

To be minimally qualified at the GS-05 entry grade level applicants must minimally have: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-04 or equivalent in other pay scales) within the federal service which demonstrates the ability to perform the duties of the position is required.
Specialized experience is defined as: Having administrative and clerical experience performing general administrative office and clerical duties and activities to include all the following:

• Customer Service: Answering telephones providing information to callers taking messages or transferring calls to appropriate individuals. Handling inquiries and directing callers to the appropriate persons based on their needs.
• Experience providing customer service and technical support via telephone email instant messaging and live chat software tools.
• Reviewing incoming mail and correspondence and distributing it to the appropriate office or individuals in a business environment.
• Scheduling and confirming appointments for clients customers or supervisors.
• Using computers to create maintain and enter data or information into a database software program.
• Managing files or records for an office department or organization using an electronic filing program or database.
• Creating and preparing forms reports memos letters spreadsheets presentations and other documents using computers and software applications like Microsoft Word and Excel.
• Proficient in using Microsoft Office specifically MS Word MS PowerPoint and MS Excel.
• Strong reading comprehension. Understands or comprehends written sentences and paragraphs in work-related documents or instructional materials.

• Customer Service: Answering telephones providing information to callers taking messages or transferring calls to appropriate individuals. Handling inquiries and directing callers to the appropriate persons based on their needs.
• Experience providing customer service and technical support via telephone email instant messaging and live chat software tools.
• Reviewing incoming mail and correspondence and distributing it to the appropriate office or individuals in a business environment.
• Maintaining and ordering supplies.
• Scheduling and confirming appointments for clients customers or supervisors.
• Maintaining and scheduling a work and/or office calendar.
• Using computers to create maintain and enter data or information into a database software program.
• Managing files or records for an office department or organization using an electronic filing program or database.
• Creating and preparing forms reports memos letters spreadsheets presentations and other documents using computers and software applications like Microsoft Word and Excel.
• Proficient in using Microsoft Office specifically MS Word MS PowerPoint and MS Excel.
• Conducting research to find needed information or data using sources as the Internet organizational manuals statistical data reports miscellaneous related reports or other available resources to obtain valid data or information to create research reports or findings.
• Creating maintaining updating and documenting data or information in client or individual case files in accordance with company or organizational requirements and policies.
• Strong reading comprehension. Understands or comprehends written sentences and paragraphs in work-related documents or instructional materials.