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Interpretation, Education, and Visitor Services Program Manager


Job Location:

Florissant, MO - USA

Yearly Salary: USD 76650 - 76650
Posted: 6 October 2026 (15 hours ago)
Application Deadline: 3 January 2027
Vacancies: 1 Vacancy

Job Summary

Summary

This position is located in Florissant Fossil Beds National Monument in the Interpretation Education and Visitor Services Division.


Duties

Major Duties:

  • Supervises frontline park rangers recreation fee technicians Interns and volunteers performing visitor services work - includes developing work schedules and performance plans.
  • Uses a variety of hiring authorities to meet recruitment goals and changing workforce demands.
  • Researches and develops on and off-site interpretive and educational programs to engage multicultural intergenerational and other groups.
  • Formulates annual budget/financial operating program for sites and staff under their supervision.
  • Leads and administers recreation fee revenue program with collection reconciliation and accurate accounting of revenue in accordance to applicable law and policy.

Requirements
Conditions of employment

    • U.S. Citizenship required.
    • Appointment subject to background investigation and favorable adjudication.
    • Meet Selective Service Registration Act requirement for males
    • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
    • You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
    • You may be required to work on-call evenings weekends holidays overtime and shift work.
    • You may be required to travel overnight away from home up to2-3nights per month occasionally for training. You must obtain a government charge card for travel purposes.
    • You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
    • Ability to lift 50lbs.
    • The position to which you will be appointed is subject to a financial disclosure reporting requirement and you will be required to complete a new entrant Confidential Financial Disclosure Report (OGE Form 450) within 30 days of your appointment.
    • Applicants must be at least (1) 18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.
    *Additional Requirements located under qualifications*
    Qualifications

    Requirements Continued...

    • You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation and again every year thereafter (or more frequently if management determines such need exists) you will be required to sign an affidavit certifying to your possession of a valid State issued drivers license that is current and has not been revoked suspended canceled or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued drivers license prior to your first official motor vehicle operation and again every year or more frequently if management determines such need exists. Lastly you may be required to submit (within a State sealed envelope or submitted directly by the State authorities) and at your own expense all certified driving records from all States that discloses all valid drivers licenses whether current or past possessed by you. Please indicate in your application whether you possess a valid State drivers license.
    • Any individual who is currently holding or has held within the previous 52 weeks a General Schedule position under non-temporary appointment in the competitive or excepted service must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service); with few exceptions as outlined in 5 CFR 300.603(b). Time-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement who have had a break in service of less than one year as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointments. Time-in-grade does not apply to new excepted service appointments. Time-in-grade requirements must be met by the closing date of this announcement.
    As a condition of employment for accepting this position you will be required to serve a 1-year probationary or trial period during which your fitness and whether your continued employment advances the public interest will be evaluated. This probationary or trial period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest meet the organization goals and mission of the agency and/or otherwise promote the efficiency of the determining if your employment advances the public interest the agency will consider:
    • your performance and conduct;
    • the needs and interests of the agency;
    • whether your continued employment would advance organizational goals of the agency or the Government; and
    • whether your continued employment would advance the efficiency of the Federal service.
    Under applicable law the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies in writing that the individuals employment should continue and that their appointment should be the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

    QUALIFICATIONS:
    All qualifications must be met by the closing date of this announcement-07/28/2026-unless otherwise stated in this vacancy announcement.

    Credit will be given for all appropriate qualifying experience. For current Federal employees if hours worked per week are not included on your resume you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees your resume must state either full-time (or 40 hours a week) or part-time with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience.

    For periods of time that reflect military service the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.

    To qualify for this position at the GS-11 grade level you must possess at least one of the following minimum qualifications by close of the announcement:

    EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-09 grade level in the federal service (obtained in either the public or private sectors). This experience MUST include the following: 1) coordinating managing or directing interpretive programs; 2) developing long range program plans and educational programs; 3) managing interpretive staff or other similar work and 4) supervising a recreation fee revenue program or other similar work (can include: fee collection depositing of revenue tracking of expenditures and reconciliation and/or adherence to all legal and policy requirements). You must include hours per week worked.
    -OR-
    EDUCATION: Successful completion of 3 full academic years of progressively higher-level graduate education OR a Ph.D. OR equivalent doctoral degree related to the occupation. You must include transcripts.
    -OR-
    Successful completion of a combination of education and experience as described above that when combined equal at least 100% of the minimum qualification requirement for the GS-11 level. You must include transcripts.

    For more information qualifying education or on combining education and experience see OPM Qualification Standards linked below:
    Individual Occupational Requirements for Park Ranger Series 0025

    Volunteer Experience: Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

    CTAP Statement: Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors where applicable; special qualifying conditions that OPM has approved for the position where applicable; is physically qualified with reasonable accommodation where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) - CTAP This includes a copy of the agency notice a copy of most recent Performance Rating and a copy of most recent SF-50 noting current position grade level & duty location.
    Education

    To qualify based on education you must submit a legible copy of transcripts from an accredited institution with your name school name credit hours course level major(s) and grade-point average or class ranking. Transcripts do not need to be official but if you are selected for this position and you used your education to qualify you must provide official transcripts before you begin work.

    If you are using
    education completed in foreign colleges or universities to meet qualification requirements you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

    Additional information

    A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

    A Relocation Incentive May Be Authorized for a Federal employee when the employee must move as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and as such may be granted in conjunction with one another.

    This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

    Physical Demands: Physical demands are varied. Most of the work involves periods of sedentary activity: reading writing editing and analyzing written materials using a computer and meeting and conferring with others. Work performed outdoors may involve walking hiking bending carrying reasonable loads lifting objects up to 50 pounds and standing for long periods. Occasional trips require the ability to function effectively for periods beyond the conventional eight-hour workday. Incumbent will be operating motor vehicles.

    Working Conditions: Work is mostly sedentary and office oriented but will be more physical when personally conducting outreach efforts special events and working with volunteers. Events may require sustained periods of standing walking and lifting moderate weight. Environmental factors vary often with conditions of high heat humidity bright sunlight intense lightning thunder snowstorms and rainstorms are encountered. Park is at an elevation of 8500 ft. Occasional evening and weekend work will be required.

    The National Park Service has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.

    Documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility. You must submit ALL SF-50s and performance information for each period of temporary/term employment that qualifies for LMWFA. Performance documentation can be obtained by contacting the supervisors for the positions you served in during your 24 months. If they did not complete performance appraisals ask them to provide a statement of performance for each period of service. The statement must specify the dates for each employment period and your level of performance consistent with your SF50s.

    Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


    Required Experience:

    IC