Interpretation, Education and Community Engagement Program Manager

This position reports to the Superintendent of Organ Pipe cactus National Monument. The incumbent in this position serves as the Chief of Interpretation Education and Community Engagement and manages the parks Fee Program. The position serves as a key member of the management team fully participating in decision making planning programming and management of park operations. The incumbent is in charge and directly responsible for the management and operation of the primary programs listed above to include the long and shortrange plans and fiscal management in the incumbents filed of responsibility. Additionally serves as the park public information officer (PIO) and manages the commercial use program.

This is a National Park Service (NPS) uniformed position. Provides technical and direct supervision to a permanent staff of one GSSupervisory Park Ranger (I) and one GSRecreation Fee Technician and indirectly supervises two permanent GSPark Guides one GSPark Ranger (I) and 4-5 seasonal GS/07/09 Park Rangers (I) along with numerous divisional interns and volunteers.

Some of the major duties you will perform include but are not limited to the following:

• Establish and maintain effective working relationships that foster open communication upward downward and at peer levels with staff regional office staff partner agencies and other groups and organizations to ensure that program objectives are well understood and achieved as efficiently and effectively as possible.
• Direct and manage customer and interpretive services by identifying needs aligning with strategic priorities and goals and formulating and implementing plans for personal customer and interpretive services such as informal resource roving talks walks hikes and demonstrations and public and community outreach services and programs.
• Implement and evaluate a large multi-year budget and operating program based on personnel materials and equipment needs projects and annual work schedules to meet organization priorities and goals.
• Oversee an organizations personal interpretive and educational services offerings conducting research to develop tools methods and techniques that engage a wide range of visitors and their experience preferences.

• Must be a U.S. Citizen or National.
• Appointment subject to background investigation and favorable adjudication.
• Males born aftermust be registered for Selective Service.
• Direct Deposit participation required.
• Successfully pass the E-Verify employment verification check. To learn more visit possess and maintain a valid drivers license throughout employment.
• You may be required to work on-call evenings weekends holidays overtime and shift work.
• You may be required to travel overnight away from home up to 5 nights per month. You must obtain a government charge card for travel purposes.
• You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided.
• You are required to complete training obtain and maintain a government credit card with travel and purchase authority.
• A financial disclosure report will be required within 30 days of appointment.

*Additional Requirements located under qualifications*

Requirements Continued...

Probationary Period: As a condition of employment for accepting this position you may be required to serve a 1-year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest.

This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest meet the organization goals and mission of the agency and/or otherwise promote the efficiency of the determining if your employment advances the public interest the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

Under applicable law the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies in writing that the individuals employment should continue and that their appointment should be the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

This is a supervisory position that may require completion of a supervisory probationary period.

QUALIFICATIONS:

All qualifications must be met by the closing date of this announcement - 11/02/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300 Subpart F.

For current Federal employees if hours worked per week are not included on your resume you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees your resume must state either full-time (or 40 hours a week) or part-time with the number of hours worked per week to ensure proper crediting of specialized experience.

MINIMUM QUALIFICATIONS REQUIREMENT: To qualify for this position you must meet the following minimum qualifications:

To qualify for this position at the GS-12 grade level:

Experience: To qualify you must possess at least one full year of specialized experience comparable in scope and responsibility to the GS-11 grade level in the federal service (obtained in either the public or private sectors). Experience that demonstrated the knowledge skills and abilities necessary to perform successfully the duties of the position to be filled. Experience may have been in technical administrative or scientific work fish and wildlife management recreation management law enforcement or other park-related work. Specialized experience is defined as demonstrated experience: 1) manage an interpretive and/or education program such as visitor center operations informal and formal interpretive services and/or community outreach activities/programs; 2) Lead supervise or manage interpretive staff or similar work; and 3) Collaborate on the development of budgets accountability for expenditures efficient use of funds and development of funding requests. You must include hours per week worked.