Internal Service Advisor
Job Summary
Internal Service Advisor
We are seeking a highly organized and customer-focused Internal Service Advisor to join our dealership team. The ideal candidate will coordinate internal service repairs communicate effectively with multiple departments and ensure vehicles are repaired and delivered on time.
- Open and manage Repair Orders for both new vehicle and used vehicle inventory.
- Work closely with the Used Car Manager to prioritize and coordinate reconditioning needs.
- Schedule and monitor We Owe repairs to ensure all promised work is completed accurately and on time.
- Coordinate with the Parts Manager to ensure parts availability and timely ordering for internal repairs.
- Track vehicle repair status and communicate updates with sales service and management teams.
- Answer incoming phone calls and direct inquiries professionally.
- Maintain accurate repair order documentation and update dealership management systems.
- Schedule service appointments as needed.
- Ensure repair orders are completed efficiently.
- Experience with repair ordersand dealership management systems is a plus.
- Strong organizational and multitasking skills.
- Excellent communication and customer service abilities.
- Ability to work effectively with service parts sales and management teams.
- Proficient with computers and standard office software.
- Self-motivated with strong attention to detail and the ability to meet deadlines.
- Competitive pay
- Health dental and vision insurance
- Paid time off
- 401(k) with company match (if applicable)
- Opportunities for advancement
- Positive team-oriented work environment
If youre organized detail-oriented and thrive in a fast-paced dealership environment wed love to hear from you. Apply today to become a valued member of our team.
Required Experience:
Unclear Seniority
About Company
Looking for a car, SUV, or truck near Gilbert, AZ? Visit Coulter Buick GMC, your one-stop shop for vehicle sales, service, and parts.