INTERNAL APPLICANTS ONLY Sales Support Operations Coordinator (Hybrid)

Every order that reaches our customers has to be right right carrier right inventory right delivery date right notes. As a Sales Support Operations Coordinator youre the final check that makes that happen. Youll work closely with our sales support transportation and distribution teams to make sure orders are accurate complete and ready to ship so that the schools and families we serve get what they need when they need it. 

Please note that this position is open to internal candidates only. External candidates who apply will not be considered for this role.

A day on the job looks like this: 

• Review and release orders to our distribution centers confirming that carrier routes delivery dates notes and bill-of-lading comments are complete and accurate before each order drops. 
• Coordinate order grouping by evaluating inventory availability stock allocations delivery timelines and carrier assignments to meet customer and sales team expectations. 
• Monitor backorder queues for custom orders tracking reconciliation timelines and flagging issues so orders stay on schedule. 
• Support inventory management by helping reallocate stock reassign distribution center assignments and keep a close eye on supply levels across orders. 
• Partner with internal teams including sales support order management transportation and our distribution centers to keep communication clear and orders moving. 

Qualifications :

Got the skills and experience Heres what were looking for: 

Required: 

• 12 years of experience in order management operations coordination sales support or a related role. 
• Comfortable working in Excel and Outlook at an intermediate level you use these tools daily without much ramp-up. 
• Clear organized communicator able to keep teammates informed and flag issues quickly in writing and in conversation. 
• Able to manage several active tasks at once without losing accuracy especially under time pressure. 
• Hybrid schedule with regular onsite presence at our Carson CA office. 

Preferred: 

• Experience working in Salesforce or SAP or a similar order management or CRM system. 
• Background in logistics supply chain or distribution center coordination. 

What sets you apart: 

• You treat a deadline as a commitment not a suggestion and stay on top of moving pieces so nothing slips through. 
• You ask questions early rather than guessing and you loop people in before small issues become big ones. 
• You take mistakes as signals not setbacks and figure out what went wrong and adjust without drama. 
• You pitch in wherever the work needs you even when its outside your usual lane. 

Additional Information :

And heres our end of the bargain!

At Lakeshore we pay local market wages for employees that reside within Los Angeles and Orange Counties.

For this position new employees joining Lakeshore who live within Los Angeles and Orange Counties are typically brought into the organization at an hourly rate between $22.35-$23 depending on relevant experience & skillset.

This range is indicative of projected hiring range. The annual base compensation will take into account each candidates relevant experience location and skillset.

• Bonus eligible
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverageEPO PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefitschoose what you like ignore the rest
• On-site preschool for our employees children
• On-site employee gym for all levels/fitness needs
• Generous employee discount
• Casual dressand we really mean it

At Lakeshore we know our diversity makes us stronger and when everyone feels included and valued we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers families and children we serve.

We know we couldnt do the extraordinary things were doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group Lakeshore is more than a great place to workits a great experience to be part of. Day in and day out we give everything weve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success were constantly on the lookout for people to join us. So if youre a down-to-earth professional who shares our desire for making a difference wed love to hear from you. 
 
To learn more about Lakeshore visit  Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill merit and mind-boggling talentnot based on race color creed sexual orientation gender or gender identity marital status domestic partnership status military status religion age national origin ancestry alienage AIDS or AIDS-related complex status genetic information predisposition or carrier status status as a victim of domestic violence physical or mental disability or any other characteristic protected by applicable law. If things arent equal we all lose.

To learn about how we collect and use Applicant information please visit our Employee/Applicant Privacy Policy.

Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.

Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. 

Remote Work :

No

Employment Type :

Full-time