INTERNAL APPLIANTS ONLY Service Technician Lead Audio (ElectronicsAvionics)

Service Technician Lead Radio (Electronics/Avionics)

This position must meet Export Control compliance requirements; therefore a U.S. Person as defined by 22 C.F.R. 120.15 is required. U.S. Persons include U.S. citizens lawful permanent residents refugees and asylees. All employees must also provide required employment eligibility verification upon hire.

About Canyon AeroConnect

Canyon AeroConnect is a leading supplier of aircraft communication navigation and audio/intercom systems for civilian military law enforcement EMS SAR and other fixed-wing and rotorcraft applications. Our products include radio/audio management systems Tac/Com VHF/UHF radio systems intercoms data interfaces and aural warning systems.

Position Summary

The Lead Service Technician is a hands-on working lead responsible for coordinating daily Service Technician activities to support safety quality productivity and on-time delivery. This position provides technical direction assigns and prioritizes work removes workflow barriers mentors technicians and supports compliance with FAA Part 145 Repair Station requirements. The Lead performs technical work while promoting continuous improvement using Theory of Constraints (TOC) and Lean principles.

Key Responsibilities

Workflow & Throughput

• Monitor repair testing and certification workflows to identify and address constraints.
• Prioritize resources and work assignments to maximize throughput and minimize unnecessary work-in-process.
• Recommend improvements to tooling training staffing and processes that improve workflow and capacity.

FAA Compliance & Quality

• Verify maintenance alterations inspections and documentation comply with applicable FAA Parts 43 and 145 requirements and approved technical data.
• Verify technicians use current OEM manuals Service Bulletins and FAA-approved data.
• Support proper component tagging segregation work packages and required maintenance documentation.

Technical & Team Leadership

• Assign and prioritize daily work based on technician qualifications workload and production priorities.
• Perform complex troubleshooting calibration testing and repair of avionics/electronic equipment.
• Provide technical direction training coaching and mentoring to technicians.
• Promote OSHA FOD ESD quality and shop safety requirements.
• Provide day-to-day work direction without direct supervisory authority.

Resource Coordination

• Coordinate availability of parts tooling and calibrated equipment required to complete work.
• Partner with Quality Assurance and management to resolve equipment calibration capability and workflow constraints.

Qualifications & Requirements

• Bachelors degree in a technical field or equivalent combination of education and relevant work experience.
• Minimum 4 years of hands-on avionics/electronics troubleshooting repair testing or installation experience including 12 years of technical leadership experience.
• FAA Airframe & Powerplant (A&P) Certificate or applicable FAA Repairman Certificate preferred or ability to obtain within an established timeframe.
• Working knowledge of FAA Parts 43 and 145 or demonstrated ability to quickly develop proficiency.
• Knowledge of electronics theory schematics hardware diagnostic data and electronic test equipment.
• Proficiency in soldering and surface-mount component repair.
• Strong troubleshooting technical leadership communication and problem-solving skills.
• Ability to prioritize work and train coach and mentor technicians.
• Willingness to learn and apply TOC Lean Takt Time and bottleneck management principles.
• Computer proficiency required; FCC license preferred.
  

Key Measures & Milestones

• Meet productivity throughput quality and on-time delivery objectives.
• Minimize rework and repeat repairs.
• Maintain FAA safety quality and company compliance.
• Effectively prioritize work and address workflow constraints.
• Develop technician capability through training coaching and mentoring.
• Support continuous improvement and customer satisfaction objectives.

Physical Demands & Work Environment

• Light to moderate physical activity and lifting of products may be required.
• Climate-controlled well-lit secure office/shop environment.
• 40-hour work week with overtime as needed to support business requirements.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not intended to include every job function duty or responsibility. Duties may change as necessary to support department operations.

Canyon AeroConnect is an Equal Opportunity Employer and federal contractor committed to affirmative action. We provide equal employment opportunities to all qualified applicants and employees without regard to race color religion sex (including pregnancy sexual orientation and gender identity) national origin age disability protected veteran status genetic information or any other characteristic protected by applicable law.

As a federal contractor we take affirmative action to employ and advance qualified individuals with disabilities and protected veterans in accordance with applicable federal contractor obligations including 41 CFR 60-300 and 41 CFR 60-741.

If you require reasonable accommodation to complete the application process participate in the interview process or perform essential job functions please contact Human Resources at or .

Required Experience:

Senior IC