Intermediate Care Technician

Major Duties include but are not limited to:
Mental Health Services

• Assisting licensed personnel with crisis intervention management of aggressive or suicidal psychiatric patients by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB).
• Performs duties focused on communication techniques required to complete the questioners and templates approved for use in any outpatient clinical setting including active listening restating and mirroring.
• Maintain a safe and therapeutic environment for the patient while promoting a sense of worth and dignity under the supervision of the licensed personnel.

Clinical Staff:

• Assists outpatient licensed staff with the delivery of care to patients with complex specialized and potentially life-threatening situations.
• Assists licensed staff with preparing patients for medical evaluation setting up equipment passing instruments and providing treatment during in person or virtual visits.
• Operates specialized medical equipment to obtain diagnostic and therapeutic outcomes.
• Responsible for collecting a wide range of specimens and preparing them for transfer to processing.
• Observes patient status and keeps licensed clinical staff informed of any change in condition.
• Performs other duties as assigned.

Clinical responsibilities include but are not limited to:

• Vital signs. Examples: vital signs 12-lead electrocardiogram (EKG).
• Point-of-care (POC). Examples: Abbott hand-held blood analyzer (I-STAT) glucometer.
• Equipment and surgical instrumentation set up . Examples: skin biopsies (excisional shave punch).
• Treatments and interventions. Examples: Cryotherapy incision and drainage ambulation and Foley coude catheter insertion.
• Wound care. Examples: bandaging application of dressings and wound measurements.
• Specimen collection and Preparation. Examples: collecting and labeling venous blood samples and mucous specimens.
• Assisting with patient exams and screening. Examples: gynecology exams.
• Mental health care. Examples: Crisis intervention performs behavioral/mental health screens conducts interviews and observes behavioral patients.
• Preparation of lab specimens and transfer to the lab for processing: Examples: Labeling placing in the proper bin or tube system.
• Electronic Health Record (EHR): Thoroughly and appropriately documents actions interventions and procedures in the medical record.
• Examples: Procedural notes progress notes screenings photo-documentation and secure messaging.

Work Schedule: 7:00am - 7:30 pm; Monday - Sunday; Weekend and Holiday shifts required.
Position Description Title/PD#: Intermediate Care Technician/PD99968A
Preferred Experience: Two years of ED or Urgent care experience preferred.
Physical Requirements: The work requires walking; standing; bending; carrying of light items such as papers books small pieces of equipment. Ability to physically examine patients in outpatient. Typically the incumbent sits comfortably to complete documentation in electronic health record(s).

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; including Resume Transcripts etc. is required
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement.

Specialized Experience: Specialized Experience (for positions at GS-4 and above): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists speech pathologists medical officers and optometrists. Therefore technician experience is experience that required application of the knowledge methods and techniques of the position to be filled

GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge skills and abilities (KSAs) and other characteristics to perform successfully the duties of the position and that is typically in or related to the work of the position to be filled in the normal line of progression for the occupation in the organization. Specialized experience includes:

• Performing observation-based screening and collecting patient information in collaboration with licensed personnel.
• Completes approved templates and tools such as the outpatient intake form normal result notes and follow up treatment protocols established by the agency.
• Utilizes communication techniques required to complete the questioners and templates approved for use in any outpatient clinical setting including active listening restating and mirroring
• Observes patient status and keeps licensed clinical staff informed of any change in condition.
• Delivers care to patients with complex specialized and potentially life-threatening situations.
• Operate specialized medical equipment to obtain diagnostic and therapeutic outcomes;
• Collect a wide range of specimens and prepare for transfer to processing;
• Assists licensed personnel with crisis intervention; performs behavioral/mental health screens and conducts interviews.
• Observes patient status and keeps licensed clinical staff informed of any change in condition.

There is no educational substitution for the GS-07 level.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.