Integration Support Specialist- Enterprise Systems

Integration & Systems Support

• Support LIMS (eLIMS ELN and EQMS) setup configuration and stabilization for newly integrated laboratory sites.
• Cross train to learn legacy LIMs or quoting process and recreate quotes and quote framework for eLIMs.
• Provide LIMS support for smaller sites without dedicated system resources.
• Provide support for CRM integrations as needed.

Project & Implementation Support

• Assist in building and maintaining LIMS implementation frameworks project plans and integration playbooks.
• Support development of implementation-related quotes and project documentation to enable timely go-live readiness.
• Coordinate integration activities to ensure labs can focus on new work postgo-live rather than transition tasks.

Training & Enablement

• Assist with training of key personnel at newly integrated lab sites on LIMS setup workflows and best practices.
• Provide post-integration support to ensure system adoption and operational stability.

Operational Flex Support

• Provide ongoing support for integrated sites enabling integration leadership to transition to subsequent M&A projects.
• Assist with administrative and coordination tasks in support of integration leadership.
• Flex to support overflow quoting LIMS support or enterprise system needs across BPT/MDS North America sites during periods of lower integration demand.

Qualifications :

Qualifications & Experience

• Bachelors degree or equivalent experience in project management business operations IT systems or a related field.
• Experience supporting laboratory information management systems (LIMS) or enterprise systems preferred.
• Authorization to work in the United States without restriction or sponsorship

Preferred Qualifications

• Exposure to laboratory operations CRO GMP or regulated environments strongly preferred.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced integration environment.
• Demonstrated ability to learn systems quickly and support cross-functional stakeholders. 
• Project coordination and execution
• Systems support and troubleshooting
• Strong communication and documentation skills
• Detail-oriented with a continuous improvement mindset
• Ability to work effectively in cross-functional matrixed teams

Additional Information :

Position is full-time Monday-Friday 8:00 a.m.-5:00 p.m. with additional hours as needed. Candidates currently living within a commutable distance of Lancaster PA are encouraged to apply. 

 We offer excellent full-time benefits including:

• Comprehensive medical coverage
• Life and disability insurance
• 401(k) with company match
• Paid holidays and vacation 
• Dental and vision options.

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.

Remote Work :

No

Employment Type :

Full-time