Intake Services Intern Spring 2027

The International Rescue Committee (IRC) responds to the worlds worst humanitarian crises helping to restore health safety education economic wellbeing and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein the IRC is one of the worlds largest international humanitarian non-governmental organizations (INGO) at work in more than 40 countries and 29 U.S. cities helping people to survive reclaim control of their future and strengthen their communities. A force for humanity IRC employees deliver lasting impact by restoring safety dignity and hope to millions. If youre a solutions-driven passionate change-maker come join us in positively impacting the lives of millions of people world-wide for a better future.

Scope of Work

Intake services interns willassistIRCs intake team with daily activities that help to welcome and contribute to the self-sufficiency of refugees asylees and other humanitarian immigrants in the Baltimore metropolitan area. The intake team is the first point of contact for new walk-in asylees parolees secondarymigrantsand all other returning IRC clients. The team conducts eligibility assessments todetermineclient needs and refer to relevant IRC programs. Interns will meet directly with individual clients and families to support intake assessments.

Reports To

Intake Specialist or Coordinator

Learning Objectives

• Learn about the services that refugees asylees and other humanitarian immigrants are eligible for upon arrival in the U.S. including public benefits in Maryland and local resources in the Baltimore metropolitan area.

• Learn to conduct eligibility assessments for program services.

• Learn to communicate effectively with a broad range of clients.

Responsibilities

• Under the direction of the interns supervisorassistclients remotely or in-person with intake assessment appointments.

• Assistwith service documentation through case-notes and case file maintenance.

• Support organization of weekly intake days at the office.

• Other duties as assigned.

Qualifications

• Prior experience and interest working with refugees and immigrants preferred.

• Prior experience and interest in case management or social work preferred.

• Ability to work independently and as a team member in a fast-paced global environment.

• Flexible and reliable with outstanding attention to detail.

• Strong problem-solving skills.

• Excellent communication and interpersonal skills.

• Proficient in Microsoft Office applications (Word Excel Outlook) and web-based applications (databases Box).

• Fluency in Englishrequired. Bilingual ability in one of the predominant languages of the local client base is desired.

Position Details

• IN-PERSON: Spring 2027 internships will be hybrid. This includes a combination of standard office environment remote work and field time within the greater Baltimore area.
• DATES:Internships start with a required orientation onWednesday Jan 27th(approx. 9:30 AM 3 PM). Regular weekly hours start the week of Jan 27th 2027and will continue through May 16th 2027 (14 total weeks).
• HOURS:Internships require a minimum of 15 hours per week for14 weeks. Interns should be able to come to the office at least 3 days per week.
• LAPTOP:Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.
• REIMBURSEMENT:Internships with the IRC in Baltimore are unpaid. University credit may be arranged. Spring 2027 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship. Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office).
  

Application Process
DUE DATE:apply online at 11:59 PM ET on Monday January 4th.

• INTERVIEWS:Applicants selected for interviews will be contacted to schedule interviews beginning January 2026. Due to the volume of applications only applicants who are selected for interviews will be contacted. Interviews will be conductedapproximately January 4ththrough January 20th 2027.
• OFFERS:Applicants who have interviewed for positions can expect to receive a decision no later than 20th 2027. Confirmations will be due at the latest by January 22nd 2027.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity Service Equality and accordance with these values the IRC operates and enforces policies on Safeguarding Conflicts of Interest Fiscal Integrity and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection power sharing debate and objectivity to deliver the best possible services to our clients.

Cookies: Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race sex color national origin religion sexual orientation age marital status veteran status disability or any other characteristic protected by applicable law.