Enter a job title or keyword

Intake and Authorization Specialist


Job Location:

Lawrence, KS - USA

Yearly Salary: USD 45000 - 55000
Posted: 22 October 2026 (Yesterday)
Application Deadline: 19 January 2027
Vacancies: 1 Vacancy

Job Summary

Northeast Family Services is seeking an experienced professional to join our growing Massachusetts team as an Intake and Authorization Specialist!

The Intake and Authorization Specialist manages all aspects of the registration and admissions process for Northeast Family Services five regions in Massachusetts. The Intake Screener and Authorization Specialist manages all aspects of the registration and admissions process for Northeast Family Services five regions in Massachusetts. They are also responsible for answering incoming calls gathering referral information verifying insurance coverage and scheduling clients appointments.

To be successful in this position you should be highly organized be detail oriented and have a working knowledge of payer portals co-pays deductibles and health insurance benefits. Top candidates will also have excellent interpersonal skills and work well as part of a multidisciplinary team that includes program directors clinicians nurse practitioners and peers.

If youre looking for rewarding work have professional experience in a behavioral health environment and enjoy helping people obtain the support they need dont miss this career opportunity!

Qualifications:

  • HS Diploma or equivalent required

  • Hours 12pm-8pm

  • Minimum of 2 years experience in patient intake and scheduling

  • Working knowledge of insurance benefits and authorizations

  • Prior MA Medicaid experience preferred

  • Proficient computer literacy including Microsoft Office and Electronic Health Records (EHR)

  • Experience working with and helping clients with co-occurring disorders

  • Ability to keep client and company confidences

  • Excellent communication customer service and problem-solving skills including the ability to maintain composure under stress

  • Strong time management and organizational skills

  • Access to high speed secure internet required for Full Time positions
  • Access to a laptop or CPS high speed secure internet and a phone required for FFS position
  • Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time

Benefits:

  • Health dental & vision

  • 3 weeks paid vacation

  • 11 paid holidays (including Juneteenth the day after Thanksgiving Christmas Eve and NY Eve.)

  • Generous sick time including mental health days

  • 401k retirement plan with up to 4% match after 1 year

  • Voluntary short and long-term disability

  • Voluntary Life Insurance

  • Dependent care savings account

  • Longevity award - Monetary bonus and a vacation day annually

  • Company provided laptop and cell phone

  • Personal cell phone discount

Hours:

  • Full Time

  • Salary $45000-$55000


Required Experience:

IC


About Company

Northeast Family Services provides in-home, office, and telehealth mental health care for children and families in MA, RI, NY, and NH. No waitlist. Call today.

View Profile View Profile