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Insurance & Restoration Billing Specialist

Servpro


Job Location:

Bear, DE - USA

Monthly Salary: Not provided by the employer
Posted: 4 August 2026 (30+ days ago)
Application Deadline: 17 November 2026
Vacancies: 1 Vacancy

Job Summary

Responsive recruiter
Benefits:
  • Profit sharing
  • Training & development
  • 401(k)
  • 401(k) matching
  • Competitive salary
Help Turn Exceptional Work Into Accurate Timely Payments.

SERVPRO of Bear New Castle and Upper Darby is seeking a detail-oriented organized and motivated Restoration Billing Specialist to join our growing office team.

Every successful restoration project depends on accurate documentation and timely this role youll help ensure completed work is billed accurately invoices are submitted on time and our customers insurance partners and internal teams receive the support they need throughout the billing process.

If you enjoy working with details solving problems and taking pride in producing accurate work wed love to meet you.

Position Summary
The Restoration Billing Specialist is responsible for preparing and processing invoices for mitigation reconstruction and related restoration services while ensuring all required documentation is complete and accurate.

This position works closely with Project Managers Estimators Job File Coordinators customers insurance companies and office staff to help ensure projects move efficiently from completion through payment.

Primary Responsibilities
Responsibilities include:

  • Prepare and process mitigation and reconstruction invoices accurately and timely.

  • Review job files to verify required documentation is complete prior to billing.

  • Verify estimates work authorizations photos drying logs invoices and supporting documentation.

  • Submit invoices to insurance companies third-party administrators (TPAs) commercial clients and customers.

  • Monitor invoice status and assist in resolving billing questions or discrepancies.

  • Coordinate with Project Managers regarding missing documentation and project updates.

  • Maintain accurate billing information within WorkCenter 2.0 and other company software.

  • Assist with month-end billing deadlines and reporting.

  • Communicate professionally with customers adjusters and insurance representatives.

  • Support Accounts Receivable with billing-related questions when needed.

  • Maintain organized electronic and paper records.

  • Assist other office departments as business needs require.

Qualifications
Were looking for someone who has:

  • Two or more years of billing accounting bookkeeping insurance or administrative experience preferred.

  • Strong attention to detail and commitment to accuracy.

  • Excellent organizational and time-management skills.

  • Microsoft Office proficiency especially Outlook Excel and Word.

  • Strong written and verbal communication skills.

  • The ability to prioritize multiple deadlines.

  • Professional judgment and problem-solving abilities.

  • A positive team-oriented attitude.

Experience with restoration construction insurance claims Xactimate WorkCenter or QuickBooks is a plus but not required.

Who Thrives Here
The most successful members of our team are people who:

  • Take ownership of their work.

  • Have exceptional attention to detail.

  • Communicate professionally and respectfully.

  • Stay organized under deadlines.

  • Enjoy solving problems.

  • Work well independently while supporting the team.

  • Continuously look for ways to improve.

  • Take pride in producing accurate high-quality work.

What We Offer
We believe investing in great people is one of the best investments we can make.

  • Competitive compensation based on experience

  • 401(k) Retirement Plan

  • Profit Sharing

  • Cash Balance Pension Plan

  • Paid vacation and holidays

  • Ongoing training and professional development

  • Opportunities for advancement and increased responsibility

  • Stable year-round employment with a growing locally owned business

  • Health Insurance Marketplace guidance and resources to help employees explore coverage options tailored to their individual needs

Apply Today
If youre looking for more than just another billing position and want to build a career with a company that values accuracy accountability teamwork and continuous improvement wed love to hear from you.

Join a team where your attention to detail helps ensure exceptional work is matched by exceptional billing and outstanding customer service.

SERVPRO of Bear New Castle and Upper Darby is an Equal Opportunity Employer.

Each SERVPRO franchise is independently owned and operated.




Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.


All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.


Required Experience:

IC


About Company

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The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.

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