Insurance Interviewer
Lees Summit, MO - USA
Job Summary
Location: Lees Summit MO (Remote)
Duration: 3 Months
Shift:Monday - Friday - 9:00 AM - 6:00 PM central time -Training is on 10:00 AM - 7:00 PM shift.
Rotating Saturday schedule with 1 Saturday every 4 weeks beginning approximately 30 days after completion of training - 8:00 AM - 4:30 PM central time Saturday
Summary:
- The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.
Duties and responsibilities:
- Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call
- Gather medical financial occupational and avocation histories during interview.
- Review and edit information collection during the interview for quality assurance purposes.
- Use the C4 call management system Dialer and Avaya Phone System to make telephone calls. log call attempts document information with orders as necessary and record call results.
- Learn the specific requirements stipulated by each client company.
- Respond to the needs and request of clients staff and management in a professional and expedited manner.
- Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
- Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities but rather a general description of work performed by the position.
Education:
- HS diploma or equivalent
Additional Job Details:
- Bilingual Candidates are Required for this Position - Please indicate their experience clearly on their submission.
Schedule Change:
- Please note that these team members will begin a Saturday rotation approximately 30 days after completing their training.
New Prerequisites:
- Candidates must have a medical terminology background.
- They also need to be highly proficient with Outlook and Microsoft Teams and comfortable navigating technology.
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