Insurance Intern (Summer 2027)

OverviewLWCC is seeking an Insurance Intern for a cross-functional learning experience spanning key workers compensation insurance departments Claims and Policyholder Services (PHS). The internship is designed to help a student understand how insurance specifically workers compensation works as an integrated system from evaluating and servicing a policy to responding when a workplace injury occurs. Through structured training job shadowing hands-on assignments and exposure to multiple departments the intern will see how Underwriting PHS Operations Premium Audit Safety Services Claims Teams and Claims Operations work together to serve Louisiana businesses and injured intern program will run from June 8 - July 29 2027. The program is Tuesday - Thursday 8 am - 4 pm at LWCCs office (2237 S. Acadian Thruway Baton Rouge LA).Learning ObjectivesBuild foundational knowledge of the workers compensation insurance policy and claim how Underwriting PHS Operations Premium Audit Safety Services Claims Teams and Claims Operations connect and share professional communication analytical thinking customer service and presentation and present a summary of internship learnings and the end-to-end workers compensation process through a Capstone Project featuring an AI the fundamentals of workers compensation underwriting policy structure classifications pricing and policy under supervision with reviewing new-business submissions renewals endorsements and policy-processing exposure to LWCC workers compensation policies NCCI Basic Manual rules relevant Louisiana workers compensation requirements and company policies and how policy information and underwriting decisions affect downstream audit safety and claims OperationsAssist with customer service for agent partners policyholders underwriters and internal with processing policy endorsements and responding to internal and external service how operational workflows support the policy lifecycle and connect with AuditLearn how premium audits validate payroll classifications and other exposure information used to determine final with gathering and reviewing business records and audit information under ServicesLearn how Safety Services partners with policyholders to identify hazards and strengthen workplace safety how loss-prevention efforts may affect underwriting decisions and claim experienced Claims Representatives and specialists to learn how work-related injury claims are handled from intake through the investigation process including the collection and review of information from policyholders injured workers witnesses medical providers and other relevant claim-related documents such as medical records medical bills SIU claims recovery and insurance forms under appropriate in training that introduces claim evaluation reserving concepts benefit delivery return-to-work considerations and stakeholder -Functional Learning and ProjectsComplete assigned research process-improvement administrative or operational and deliver a final presentation summarizing key learnings about the end-to-end workers compensation QualificationsCurrently enrolled in (or recently graduated from) an accredited college or in insurance risk management business finance accounting safety healthcare data analytics or a related field is helpful but not in learning how insurance operations and workers compensation support employers and injured written and verbal communication skills professionalism curiosity and a customer-focused to maintain confidentiality and use sound judgment when working with business medical financial or claim information.