Instructional Technologist

Culture of Care:

At the South Orange County Community College District (SOCCCD) we foster a Culture of Care grounded in connection collaboration inclusion and service. We seek employees who contribute to a welcoming student-centered environment and who understand the important role every position plays in advancing student success and strengthening our District community. Our employees build meaningful relationships demonstrate empathy and professionalism and promote a culture of belonging engagement and mutual respect.

Join SOCCCD and be part of a community dedicated to connection purpose and impact. We are seeking collaborative professionals committed to supporting students creating meaningful experiences and contributing to an inclusive and supportive workplace. Every employee helps shape a Caring Districtone where students colleagues and the broader community feel valued respected and empowered. If you are passionate about service and making a positive difference we invite you to bring your talents to our team.

Application Instructions:

• Complete all sections and fields on the application and attach all required documents incomplete applications may not be considered.

• Include all relevant education training and/or experience on the application.

• Do not include any personally identifiable confidential or otherwise unrequested information that does not pertain to job related factors (e.g. social security number date of birth pictures etc.) on your application or attached documents.

• For job postings with a close date all applications received by 11:59 PM (Pacific Time) on the job posting close date will receive consideration.

• For job postings with an initial screening date all applications received by 11:59 PM (Pacific Time) on the job posting initial screening date will receive priority consideration; however typically the job posting will remain open and continue to accept applications until the position is filled.

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION

Under general direction from an appropriate level manager or designee provides instructional design consultation and expertise to faculty managers and staff; explores and initiates innovations in technology for in-person online hybrid and web-enhanced course content; develops and offers workshops and training to faculty managers and staff in instructional technology; designs maintains and updates web presence tutorials and other digital and print media related to teaching and learning; participates in operational planning data analysis and report writing to support program goals and improvement; identifies and maintains instructional integrity of course shell development in accordance with College standards and practices; and provides as needed first-level support to ensure timely response to users.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Provides instructional design consultation expertise and training to faculty staff and managers.

Assists faculty in producing developing and implementing innovative and effective course materials including multi-media elements digital learning and other media as technologies evolve.

Collaborates with faculty to ensure instructional integrity of course shell development utilizing systematic design with clear standards and objectives.

Plans designs and implements a variety of faculty professional development opportunities on the effective and innovative use of instructional technologies as well as student-centered resources that support success and retention.

Designs maintains and updates web-based learning guides tutorials and other digital and printed materials that effectively promote student learning and/or faculty professional development.

Identifies and maintains effective tools and techniques necessary to expand student access and success in online hybrid and web-enhanced modalities.

Consults with the appropriate accessibility support personnel to assist individuals on campus to ensure Americans with Disabilities Act (ADA) and Section 508 compliance in software; ensures universal designs are integrated into all learning applications and course materials; reviews instructional software and applicable materials for accessibility compliance.

May coordinate professional development facilities for faculty and staff.

Provides leadership in professional development programs for faculty students and staff on instructional software applications and related technology including workshops materials media designs mentoring and group activities.

Serves as point of contact with relevant external vendors and outside agencies as needed; serves as technical liaison with campus Technology Services department.

Participates in operational planning for the online learning program to meet college-wide program-level and accreditation goals.

Assists with institutional audit requests.

Assists with supporting requests via electronic means including but not limited to email phone and the support ticket system; attempts resolution or routes to appropriate support technician.

Attends and participates in a variety of trainings meetings workshops conferences and other activities/events on-site and off-site as required; learns new state and federal laws rules and regulations pertaining to area of assignment; participates in the development of new/revised procedures to accommodate changes; attends and participates in diversity equity and inclusion trainings and events; maintains compliance with online coursework and other mandatory trainings and certifications as directed by supervisor.

Maintains current knowledge of the regulations policies and requirements the assigned area; ensures compliance with School College and District policies and procedures as well as local state and federal codes regulations and laws related to the assigned area; maintains working knowledge of standard operating procedures within the area of assignment.

Fosters a collaborative and inclusive environment that promotes creativity and professionalism; establishes and maintains cooperative working relationships with students staff and faculty as well as various outside groups to ensure efficient effective and correct implementation of departmental objectives.

Maintains departmental area(s) in a safe clean and orderly environment; ensures compliance with established safety procedures and regulations; refers unresolved problems to supervisor.

Uses District College State and Federal regulations policies and procedures to provide accurate information to students staff faculty and others; abides by all confidentiality practices required by department state and federal policies laws rules and regulations.

Participates in updating the departmental website as well as relevant social media sites as required.

Provides training mentoring and functional and technical work direction to assigned lower-level staff student workers temporary staff students and/or volunteers as required.

Performs related duties as required.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Multi-media web and universal design principles theories and methodology.

Distributed learning practices and technologies.

Graphic and software interface design particularly for web-based applications.

Understanding of and commitment to the use of instructional technology.

Computers and higher education applications associated functions and software as well as course management software.

Principles methods and techniques of designing and presenting training materials and programs.

Principles and practices used in troubleshooting software application problems.

District and College organization services programs operations policies and objectives.

Philosophy operational characteristics services activities goals and objectives of the assigned area; specialized functions activities operations rules regulations requirements and restrictions related to the area of assignment; terminology techniques equipment materials principles theories practices and procedures related to the area of assignment.

Federal State and local codes laws regulations rules policies and procedures pertinent to the area of assignment; confidentiality/privacy requirements when dealing with sensitive information; other requirements related to the area of assignment.

Work organization and current office practices principles procedures terminology and methods; current equipment and technology including computers peripherals and devices; current software websites and applications related to the area of assignment including word processing spreadsheets and databases; methods and standards used in processing paperwork.

Principles practices methods and procedures of statistical administrative and other research data collection/compilation/retrieval record keeping and report generation/preparation; principles practices and procedures used to establish and maintain files and information retrieval systems; principles and procedures of business letter writing; methods and procedures used in scheduling.

English usage grammar spelling punctuation and vocabulary.

Effective written and oral communication skills in English.

Critical thinking and problem-solving techniques used in identifying problems and developing solutions.

Diverse academic socioeconomic cultural disability and ethnic backgrounds of individuals.

Principles methods and techniques used in providing excellent customer service and public relations including proper in-person electronic and telephone etiquette.

Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact patience and courtesy.

Occupational hazards and standard safety policies and procedures.

Principles and practices of providing training work direction and guidance to lower-level staff temporary staff students volunteers and/or student workers.

Ability to:

Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand explain and apply administrative and office policies and procedures as well as pertinent laws codes regulations and ordinances; work within the policies functions and requirements of area of assignment; ensure compliance with State and federal laws and District policies.

Apply current instructional technologies to support student learning outcomes.

Utilize generally accepted instructional technology principles and practices as employed in higher education.

Utilize a wide range of digital media tools and web development tools to accomplish assigned tasks.

Develop instructional content using best practices in universal design.

Develop and facilitate workshops and tutorials in a variety of engaging and innovative formats.

Understand and develop 508 compliant course content and test accessibility using various assistive technology guidelines and tools.

Produce innovative and engaging multimedia content using current media production tools.

Operate maintain and administer current course management systems and instructional technology tools.

Create rich media for use by faculty in courses; provide training to faculty on the use of rich media.

Provide applicable and effective training to faculty and staff regarding instructional technology; coordinate the development and provision of training on software applications.

Analyze problems identify alternative solutions project consequences of proposed actions and implement recommendations in support of goals.

Assess user needs as well as future technology innovations and provide adequate technical support for instructional applications.

Communicate effectively with beginning and experienced technology users.

Demonstrate organizational ability necessary to initiate manage and complete multiple collaborative instructional technology projects and see them through to timely completion.

Recommend appropriate uses of technology for teaching and learning.

Work in an atmosphere of collegial decision-making demonstrating consensus-building skills.

Represent the Division and College in a wide variety of campus and community settings.

Demonstrate commitment to academic excellence.

Operate office equipment including hardware software and devices supporting word processing database management and spreadsheets; type or enter data at a speed necessary for successful job performance; research compile and interpret data; maintain accurate filing record keeping and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; prepare documentation reports and other written materials.

Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment programs and systems as they evolve; independently maintain currency in educational technology computer programs/software web design graphic design and related tools.

Exercise good judgment discretion and personal initiative in resolving confidential difficult and sensitive situations according to established policies and procedures; use sound judgment in recognizing scope of authority; follow protocols and escalate as needed; maintain critical and sensitive information records and reports confidentially.

Communicate clearly and concisely both orally and in writing in English; demonstrate correct English usage grammar spelling punctuation and vocabulary; understand and follow oral and written directions in English; listen actively and effectively.

Develop maintain and foster effective working relationships involving interactions and communications via a variety of means with a variety of individuals and/or groups from diverse backgrounds on a regular ongoing basis.

Work with and exhibit sensitivity to and understanding of the diverse racial ethnic disabled sexual orientation socio-economic and cultural populations of individuals.

Work effectively under pressure with frequent interruptions and a high degree of faculty staff student and/or public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially independently and collaboratively.

Interact extensively with and respond to requests and inquiries from students faculty staff and/or the public; effectively present information in person or on the telephone to students staff and/or the public; provide excellent customer service; demonstrate interpersonal skills while using tact patience and courtesy.

Participate in the recruitment and selection process; provide training work direction and guidance to assigned lower-level staff temporary staff volunteers students and/or student workers.

Maintain the cleanliness safety and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior.

Maintain current licensure or certifications required for the position if applicable.

Travel to off-site events and/or work evenings/weekends as required.

Report to work on a regular and consistent basis as scheduled to assigned job.

EDUCATION AND EXPERIENCE GUIDELINES

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Equivalent to a bachelors degree from an accredited college or university with major course work in education technology instructional design or a related field.

Experience:

Five years of increasingly responsible experience in the development of instructional content using best practices in universal design.

Experience as a distance learning student and/or instructor/facilitator is preferred. Advanced education in a related field may substitute for some experience.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students academic and classified staff and others. At least minimal environmental controls are in place to ensure health and comfort.

Physical:Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop bend kneel crouch reach and twist; to lift carry push and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction.

Range 142of the CSEASalary Schedule

Required Documents: Resume& Cover Letter

Hours Per Week: 40

Months:12

Notice to all Candidates for Employment:

The Immigration Reform and Control Act of 1986 Public Law 99-603 requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. The South Orange County Community College District (SOCCCD) will not sponsor any visa applications.

Employees must reside in California while employed with the SOCCCD.

California Public Employees Retirement SystemandCalifornia State Teachers Retirement System:

A California Public Employees Retirement System (CalPERS) retiree may not accept employment as a CalPERS retired annuitant (i.e. extra help or interim or acting for a vacant position) with the SOCCCD until after the first 180 days of retirement. Anyone retired from CalPERS accepting employment in a position that qualifies for membership in CalPERS with the SOCCCD will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status.

Any active vested member of California State Teachers Retirement System (CalSTRS) who accepts employment with the SOCCCD to perform service that requires membership in CalPERS is eligible to elect to continue retirement system coverage under CalSTRS.

Disability Accommodations:

If you require special accommodations in the application and/or evaluation process please notify Human Resources at least two (2) business days prior to the job posting close or initial screening date by either calling or sending an e-mail to

Attendance Requirement:

All SOCCCD employees are required to report to work on a regular and consistent basis as scheduled to assigned job.

Campus Crime and Safety Awareness:

Information regarding campus crime and safety awareness can be found at or . Paper copies are available in the Human Resources office upon request.

Non-Discrimination Notice:

The SOCCCD provides access to its services classes and programs without regard to national origin immigration status religion age gender gender identity gender expression race ethnicity color medical condition military and veteran status genetic information ancestry sexual orientation marital status physical or mental disability pregnancy or because they are perceived to have one or more of the foregoing characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.

California Fair Chance Act:

The SOCCCD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check if the SOCCCD is concerned about a conviction that is directly related to the job you will be given the chance to explain the circumstances surrounding the conviction provide mitigating evidence or challenge the accuracy of the background report.

Diversity Equity Inclusion and Access:

The SOCCCDis looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic socioeconomic cultural disability gender identity sexual orientation and ethnic backgrounds present within our community.

The SOCCCD is committed to ensuring that all students have the opportunity to succeed in their classes and as such to eliminating institutional barriers that disproportionately impact students of color. Irvine Valley College and Saddleback College are deeply committed to fostering an inclusive environment where students staff and faculty from diverse backgrounds can thrive academically and professionally.

Irvine Valley College (IVC) serves approximately 21584 students reflecting a rich diversity: 41% Asian 2% Black/African-American 21% Hispanic/Latino 8% Southwest Asian and North African 5% two or more races and 21% White in Fall 2024.

Similarly Saddleback College (SC) serves around 25789 students with demographics showing 12% Asian 2% Black/African-American 29% Hispanic/Latino 5% two or more races and 47% White in Fall 2024.

These numbers underscore the importance of our commitmentto eliminating equity gaps across all student demographics through implementing dynamic student-centered practices and support the academic and career success of our diverse student body we seek a candidate who will actively contribute to our mission of inclusivity and support. The ideal candidates values will align with SOCCCDs goals for Diversity Equity and Inclusion (DEI) and Equal Employment Opportunity (EEO).

Equal Employment Opportunity:

The District is committed to the principles of equal employment opportunity and providing a workplace that is compliant and free of discrimination and harassment. All qualified applicants are evaluated for employment without regard to ethnicity or race color religious creed sex sexual orientation gender gender identity gender expression national origin ancestry disability medical condition genetic information age veteran status political or organizational affiliation or any other protected characteristic in compliance with federal and California law.

THE SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER