Instructional Support Technician

Join the vibrant community at California State University Long Beach (CSULB)!

Located just three miles from the Pacific Ocean CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campusone of the largest in the CSU systemserves more than 42000 students and is known for its commitment to student success innovation and impactful academic and research initiatives.

As a member of the CSULB community youll experience a dynamic environment filled with cultural landmarks collaborative energy and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy offering miles of beaches year-round sunshine a thriving arts and food scene and convenient access to both Los Angeles and Orange County. Its an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen Californias futureoffering competitive compensation comprehensive benefits and professional growth.

Under the general supervision of the Director of the School of Nursing and the Nursing Learning Center Director provides instructional support for the daily operations of the Nursing Learning Center. This person coordinates the schedule for the Nursing Learning Center as well as inventory maintenance and purchasing supplies and equipment for the School of Nursing Learning Center. Additionally this person serves as the simulation technician for all simulation activities in the School of Nursing.

• Provides instructional technical and logistical support for the SON & Learning Center -Primary scheduler for SON rooms utilizing interactive calendar system. Assists Learning Center Director with the daily operation of Learning Center. Assists with SON student tracking systems.
• Responsible for the Equipment and maintenance supply purchasing and inventory including for the Learning Center - Performs regular inspections of the classroom audio-visual equipment to ensure they are in proper working order. Ensures that simulation labs are kept orderly on a daily basis.
• Assists faculty in simulation - Assists faculty with the setup and operation of equipment in the Nursing Learning Center including task trainers and simulation scenarios. Runs the simulators for simulation educational based activities.
• Supervises work study students - Supervises the Learning Center work-study students with guidance from the Learning Center Director.
• Monitors and schedules SON rooms and lab spaces - Monitors all rooms for functioning of equipment replenishing of supplies and general safety and cleanliness

Nursing

1.0 time-base 40 hours per week.

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Instructional Support Technician I

Salary placement is determined by the education experience and qualifications the candidate brings to the position internal equity and the hiring departments fiscal resources.

• Hiring Range: The hiring range for this position is $4184 (Step 1) - $5521 (Step 15) per month commensurate with candidates education experience skills and training.
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4184 (Step 1) - $6096 (Step 20) per month.

At California State University (CSU) we prioritize the health growth and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type classification and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service) 14 paid holidays and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical dental and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan along with voluntary savings options such as 403(b) 401(k) and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs professional development opportunities and insurance options including life disability and pet insurance.

Candidates are encouraged to review the appropriate CSU Employee Benefits Summaryfor details specific to their position. Additionally the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.

The ideal candidate is a highly adaptable and self-motivated professional with extensive experience using a variety of computer software programs including Microsoft Office PeopleSoft/Oracle Qualtrics databases e-mail and internet-based applications. They possess a strong IT background with expertise in AV equipment and are trained in the setup and operation of electronic patient simulators or similar technology. Able to work independently with minimal supervision they demonstrate exceptional communication and customer service skills through professional telephone e-mail and interpersonal interactions. The candidate has a thorough knowledge of standard office methods practices and procedures along with the ability to quickly learn interpret and apply complex policies and procedures. They thrive in fast-paced environments exhibiting flexibility adaptability and a commitment to delivering efficient high-quality support and service.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies procedures and guidelines including but not limited to safety civility information security and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the universitys commitment to a vision of excellence.

Equivalent to two years of experience providing instructional support services for a unit or discipline acting as a student assistant or in producing materials or supplies related to the discipline required.

Experience in setting up and operating patient simulators (in person & computer based) or similar equipment preferred.

Bachelors degree in Computer Science Healthcare or Information Technology is preferred.

Experience in healthcare simulation including maintenance repair and technical support of simulation equipment and/or medical device systems in a healthcare delivery setting or equivalent combination of education and experience preferred.

Click Apply Now to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Medium work - Job involves lifting heavy weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing squatting kneeling or walking. May require pushing or pulling objects within the weight limits.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

Consistent with California law and federal civil rights laws CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race sex color ethnicity national origin or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal anti-discrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices.

California State University Long Beach expects respectful professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior treating others with civility and respect and refusing to tolerate abusive conduct is expected of all employees.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact .

California State University Long Beach as part of the CSU system is a State of California Employer. As such the University requires all employees upon date of hire to reside in the State of California.

As of January 1 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.