Instructional Products — Instructional Designer

Apples Instructional Products team helps people discover what their Apple products can do and how to use them. We create the Tips app user guides and instructional content that reaches millions of ideas will shape how users understand and engage with Apples innovative features and capabilities.

Instructional Products is seeking an Instructional Designer to develop customer-facing materials for products that range from professional creative apps to consumer productivity tools and emerging platforms. At the core of the work our Instructional Designers figure out what users need to know decide the best way to present that information then execute their plan with precision. That means working at the intersection of writing craft and content design moving between big-picture decisions about structure and organization and the close work of getting sentences exactly role spans a wide range of products formats and release cycles which requires frequent context-switching and shifting priorities. Youll work closely with engineers designers and product managers to understand what youre writing about and with editors graphic designers legal reviewersand other writers to make sure what ships is is part of how this team works not as a shortcut but as a tool thats actively changing whats possible in content work. Were looking for people who will keep pushing on whats possible.

Design and write instructional content for Apple software hardware and user goals to determine what to include how to sequence it and what to leave data to identify gaps prioritize work and measure closely with cross-functional partners to deeply understand the products youre content across multiple products and release schedules adapting when priorities or product details AI tools throughout your workflow from research and drafting to review and and propose alternative approaches to displaying content when the standard format isnt the right solution.

A love for words and language with strong opinions about style grammar tone and in technical writing instructional design education or a related to break down complex features or procedures into clear sequenced using data to make informed content to manage work across multiple concurrent projects with overlapping timelines.

Curiosity about AI tools and how theyre changing content -on experience with productivity or creative software for tasks like document editing presentations video and audio production or graphic working across disciplines to create shared in information design UX or prototyping thinking about layout interaction or format as part of the solution not just the content.