Inside Sales Representative

About Roof It Forward

Roof It Forward is a leading roofing company built on a high-energy driven team committed to uncompromising quality and massive community impact. We have proudly donated over $750000 to children with cancer. Backed by an A BBB rating the Owens Corning 2022 MVP Southeast Region award and the Angi Super Service Award (2013-2024) our trustedreputation is supported by over 2200 Google Reviews. We are looking for a proactive professional to drive our marketing efforts and rapidly grow our customer base!

Role Overview

Were seeking a highly motivated Inside Sales Representative who doesnt just wait for the phone to ring we need a tenacious hunter to actively manage and convert leads from Google aggregators and targeted marketing campaigns (like geo-fenced ads) into booked appointments. You will answer phones and follow up on leads with speed enthusiasm and a persistent drive to win. This is a dynamic in-office role where you will be on the computer and phone all day skillfully turning marketing leads into booked appointments for our OutsideSalesReps. If you are a hungry organized professional who loves engaging customers and thrives in a fun collaborative environment this is the perfect role for you.

Key Responsibilities

• Own the Frontline:Answer inbound calls with exceptional professionalism immediately focusing on the customers needs.
  
• Proactive Pursuit:Actively pursue and follow up on leads from Google aggregators and ads via warm calls emails and texts making speed-to-lead your top priority.
  
• Drive the Schedule:Set high-quality appointments for OutsideSalesReps to maximize conversions from our marketing campaigns.
  
• Manage the Data:Maintain accurate and disciplined updates for lead and customer data in our CRM (Salesforce experience a plus).
  
• Build the Pipeline:Proactively nurture prospects to build trust and successfully drive appointment bookings.
  
• Track to Win:Keep impeccable records of calls leads and appointments to support our marketing andsales goals.
  

What We Offer

• Competitive Pay:W2 position featuring a solid hourly wage plus rewarding bonuses for hitting appointment goals
  
• Top-Tier Benefits:Health insurance Vision and Dental Insurance and company-matched 401k
  
• Meaningful Mission:Join our active Roof It Forward initiative to directly support children fighting cancer.
  
• Expert Training:Utilize industry-leading tools and systems designed to help you succeed.
  
• Great Culture:Work in a high-energy collaborative environment and enjoy regular team outings.
  
• Time Off:Generous vacation time to help you recharge.
  

Requirements

• Experience in lead generation customer service or appointment setting (marketing or call center experience is a big plus).
  
• Strong persuasive communication skills across phone email and text to effectively engage and capture leads.
  
• Highly organized and detail-oriented to ensure accurate CRM updates and lead tracking.
  
• Deeply motivated to proactively hunt down leads and convert them into appointments with a strong focus on speed-to-lead.
  
• Comfortable working in-office managing calls and computer tasks in a fast-paced setting all day
  
• Eager to learn and master new marketing tools and processes
  
• A collaborative team player with a self-driven attitude to consistently reach and exceed appointment goals.
  

Why Join Us

• Trusted Brand:Leverage our 2200 Google Reviews A BBB rating and elite Owens Corning Platinum Preferred status to win over prospects.
  
• Impactful Role:Drive customer acquisition through marketing leads while supporting a life-changing community mission.
  
• Growth Opportunity:Be a key player in our rapidly expanding market presence.
  

Learn more at or find us on Facebook.

Together we can Roof It Forward!