Inside Sales Representative

• Manage and grow an assigned territory and customer portfolio. 

• Develop relationships with distributors contractors dealers fabricators and end users. 

• Serve as the primary contact for customer inquiries product recommendations and order support. 

• Create manage and follow up on quotations opportunities and customer projects. 

• Conduct proactive outreach to identify new business and support account growth. 

• Partner with Regional Sales Managers on territory growth plans and strategic accounts. 

• Process sales orders accurately and coordinate status updates shipment inquiries and issue resolution. 

• Maintain accurate customer activity and opportunity records in CRM. 

• Manage assigned sales queues and ensure timely follow-up. 

• Promote new products programs and sales initiatives while maintaining strong product knowledge. 

• Collaborate across Sales Marketing Operations and Warehouse teams. 

• Follow company procedures and contribute to continuous improvement. 

Qualifications :

• Bachelors degree or an equivalent combination of education and experience. 

• 3 years of experience in inside sales customer service account management or sales support. 

• Strong verbal written and interpersonal communication skills. 

• Proven ability to build relationships and manage multiple priorities. 

• Experience working with CRM and ERP systems. 

• Strong organization attention to detail and follow-through. 

• Proficiency in Microsoft Outlook Excel Teams and other Microsoft Office applications. 

• Ability to occasionally lift 40 lbs. or more. 

• Experience in the fence gate construction hardware industrial manufacturing or building-materials industries. 

• Experience with Microsoft Dynamics 365 or a similar CRM platform. 

• Technical aptitude and the ability to learn and communicate product applications and solutions. 

• Experience supporting field sales or regional sales teams. 

Additional Information :

HOW YOU WILL MAKE AN IMPACT 

• Strengthen customer loyalty through responsive knowledgeable support. 

• Turn customer needs and market activity into qualified sales opportunities. 

• Improve sales execution through accurate order management CRM discipline and timely follow-up. 

• Support sustainable territory growth through close partnership with Regional Sales Managers. 

Remote Work :

No

Employment Type :

Full-time