Inside Sales Representative
Job Location:
Missoula, MT - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Join a fast-growing customer-focused equipment rental organization where your customer service expertise organization and attention to detail truly make an impact.
Were looking for a customer focused proactive highly organized Inside Sales Representative to support our sales operations and office this role youll play an essential part in ensuring our customer interactions rental contracts and billing processes run smoothly and professionally
If you thrive in a fast-paced environment love working with both people and data and enjoy being the go-to person for our customers and keeping our operations on track-we want to meet you.
At REIC Rentals we operate as a trusted leader in specialty equipment rental solutions across North America. With over 55 locations we deliver high-performance equipment and expert support to meet the most demanding challenges.
Were growing fast - expanding our reach enhancing our technology and continuously innovating to deliver efficient sustainable and customized solutions. Our goal is simple: to set new industry standards while ensuring our customers always have the best tools expertise and service - wherever and whenever they need it.
Customer Support & Issue Resolution
- Assist customers with billing questions discrepancies and requests-conducting research as needed to ensure accurate resolutions.
- Handle incoming customer calls and emails related to rental contracts inquiries and billing issues.
Rental Billing & Contract Administration
- Accurately coordinate rental billing activities and collaborate closely with sales and operations to resolve billing needs or issues.
- Work directly with customer A/P teams to ensure proper invoice distribution including entering invoice details into customer portals when needed.
- Maintain complete organized and compliant internal files for rental contracts and all billable documents.
- Ensure timely and accurate data entry for all billing-related paperwork.
Accounts Receivable & Financial Processes
- Follow up with customers to ensure timely payment of invoices review customer accounts each month and provide account statements as needed.
- Partner with sales and operation teams to provide accurate rental and customer data.
- Support Finance in preparing for internal and external audits.
Operational & Sales Support
- Use RentalMan ERP and other systems to create and manage rental contracts invoices and customer payment records.
- Assist with administrative and data entry tasks and generate reports as assigned.
- Contribute to ongoing and special projects-both independently and as part of a team.
- Professional demeanor with strong customer service and interpersonal skills.
- Familiarity with heavy equipment and working with construction and/or contractors
- Proficiency in Microsoft Office (Excel Word Outlook) and ability to learn new systems quickly-experience with ERP is a plus.
- Proven ability to multitask prioritize and meet deadlines with consistent follow-through.
- Excellent communication skills both written and verbal.
- High attention to detail strong organization and a proactive work style.
- Ability to work independently with minimal supervision as well as collaboratively in a team environment.
- Veterans encouraged to apply!
Education & Experience
- High school diploma or GED required; post-secondary education preferred.
- Technical certification associates degree or bachelors degree is a plus.
- 2 years of customer service and administrative experience ideally within a rental services or heavy equipment or construction environment.
Comprehensive benefits: Health Vision Dental 401(k) with company match Paid Life Insurance
Generous PTO company-paid holidays
Growth-Focused Culture: We empower employees to take initiative and shape their future.
Meaningful Impact: Your results directly fuel our mission of innovation and customer success.
Collaborative Team: Join passionate professionals who support and challenge each other to excel.
Career Development: Ongoing training mentorship and advancement opportunities.
If youre a detail-oriented customer-focused professional who enjoys being at the center of operations we encourage you to apply!
*REIC Rentals is NOT open to 3rd party recruiter solicitation.
REIC and all affiliates operate as drug-free environments which includes marijuana. A pre-employment drug screening that tests for THC and other drugs as well as a full background check is required of all newly hired employees.
Required Experience:
IC
About Company
REIC Rentals offers equipment you need with unbeatable service you trust to complete your projects effectively.
