Inside Sales (Member Success)

This is a Hybrid role based in UT

Are you motivated by high-earning potential and passionate about customer centric selling If you thrive in a fast-paced environment are self-driven goal oriented and excited to maximize your income keep reading

AAPC is looking for a dynamic Inside Sales Representative tojoin our Member Success team! In this role youll engage warm leads and conduct outbound calls to spark meaningful results-driven conversations. Youll collaborate with members to understand their needs and deliver tailored solutions that ensure a smooth sales process and long-term member satisfaction built on trust and credibility.

This role moves quickly! Youll manage a high volume of activity pivot between tasks seamlessly and make smart decisions in real time. If you like variety urgency and the thrill of hitting goals daily youll feel right at home here. Plus youll be part of an energetic team that celebrates wins and makes success fun!

Essential Duties and Responsibilities:

• Consistently meet or exceed sales performance standards and quotas; strive to surpass assigned sales goals
• Thrive in a fast-moving high-volume environment while maintaining accuracy and professionalism
• Quickly develop comprehensive product knowledge in the dynamic healthcare industry
• Develop manage and maintain a robust active sales pipeline
• Utilize active listening skills to engage in discovery address concerns and provide solutions
• Deliver exceptional customer service with a member-first mindset
• Balance performance goals with member-first selling practices

• Energetic optimistic and persistent with a proven track record of success in a goal-driven environment
• Comfortable multitasking and can handle rapid context-switching without losing momentum
• Strong desire to help others succeed and discover their Why
• Collaborative team player who will share sales tactics and is eager to learn from peers
• Experience working with or another CRM platform
• Previous experience with outbound or cold calling
• Proficient in computer skills with the ability to quickly learn new software programs
• Excellent phone and email communication and presentation skills
• Open to feedback and coaching with a growth-oriented mindset and a desire to continuously improve
• Comfortable working toward daily weekly and monthly KPIs in a performance-driven sales environment
• Curious and adaptable with the ability to ask thoughtful questions and actively listen

• Base hourly pay high-upside commission
• Hybrid in-office/WFH schedule
• Fun and diverse team environment
• Ongoing coaching collaboration and development
• Comprehensive benefits package including medical dental and vision insurance
• Health Savings Account with company contribution
• Generous PTO and Holiday Pay
• 401(k) retirement plan and company match

Who we are:

AAPC () is the nations largest and fastest-growing training certification and solutions association in healthcare supporting more than 300000 members.

AAPC Values:

DRIVEN Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.

HUMBLE Learns adapts and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.

TRANSPARENT Integrity-centered honest truthful and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable valuing the trust placed in them by others.

SUPPORTIVE Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together believing in collective strength and unity.

INNOVATIVE Entrepreneurial spirit with a scrappy mentality. Dreams big sees opportunity pursues full potential and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly intelligently and flexibly.

AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race sex age disability religion national origin or any other basis prohibited by applicable law. Hiring transferring and promotion practices are performed without regard to the above listed items.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race sex age disability religion national origin or any other basis prohibited by applicable law. Hiring transferring and promotion practices are performed without regard to the above-listed items.

AAPC uses artificial intelligence (AI)-assisted tools in parts of our recruiting process for some positions. These tools may help us review and score responses to application questions against job-related criteria and prioritize applications for further review. Our recruiting team and hiring managers make all interview and hiring decisions consistent with AAPCs equal employment opportunity policies.

If you have questions about how AI is used in our hiring process or need a reasonable accommodation or an alternative way to be considered please contact Asking will not negatively affect your application.