Inside Sales Associate Building & Home Products
Job Summary
We are seeking a friendly knowledgeable and motivated Inside Sales Associate to join a company specializing in home construction and building products.
This position will assist customers who come into the store looking for products materials and solutions for home improvement construction repair or building projects. The ideal candidate will be comfortable speaking with customers learning product information answering questions and helping turn customer needs into sales.
Greet customers and determine what products or materials they are looking for
Assist customers with selecting appropriate home and building products
Explain product features options pricing and availability
Provide knowledgeable recommendations based on customer needs and projects
Generate sales and help customers complete purchases
Prepare quotes estimates and product orders
Answer incoming phone calls and assist customers with product questions
Follow up with customers regarding quotes orders and product availability
Build positive relationships with contractors homeowners builders and repeat customers
Enter customer and sales information accurately into the computer system
Process payments and sales transactions as needed
Coordinate with warehouse or delivery staff regarding customer orders
Maintain knowledge of current products pricing promotions and inventory
Help keep the sales counter showroom and customer areas organized and professional
Assist with additional sales and customer service duties as needed
Previous sales retail customer service building materials construction hardware or home improvement experience is preferred
Strong customer service and communication skills
Comfortable talking with customers and recommending products
Ability to learn different building and home product lines
Basic computer and data-entry skills
Strong organizational skills and attention to detail
Comfortable preparing quotes and discussing pricing with customers
Ability to work independently and as part of a team
Dependable professional and motivated to meet sales goals
Building materials
Construction supplies
Hardware
Lumber
Roofing
Doors and windows
Flooring
Cabinets
Home improvement products
Contractor or builder sales
Inside sales
- Competitive pay
- Stable full-time opportunity
- Sales and industry training
- Opportunity to grow with the company
- Potential for increased earning opportunities based on experience and performance
The ideal candidate is someone who enjoys working with customers has a natural sales mindset and is willing to learn the products and industry. This person should be able to listen to what a customer needs recommend the right solution and provide excellent service from the initial conversation through the final sale.
Required Skills:
Previous sales retail customer service building materials construction hardware or home improvement experience is preferred Strong customer service and communication skills Comfortable talking with customers and recommending products Ability to learn different building and home product lines Basic computer and data-entry skills Strong organizational skills and attention to detail Comfortable preparing quotes and discussing pricing with customers Ability to work independently and as part of a team Dependable professional and motivated to meet sales goals
Required Education:
HS Diploma or GED