Inside Sales Account Manager, End Customers

Summary

Axis is looking for an Inside Sales Account Manager to work closely with Key Account Managers to promote and support the sale of Axis Communications products and solutions within strategicendcustomer accounts. You will be part of a team responsible for developingendcustomer relationships supporting long-term business initiatives and helping grow Axiss presence within assigned accounts. This role will support account planning relationship development opportunity growth standardization initiatives and cross-functional coordination across internal and external stakeholders. The ideal candidate will be located within reasonable driving distance to one of Axis offices in Irvine CA San Jose CA or Phoenix AZ.

Responsibilities

• Work closely with Key Account Managers (KAMs) and end customer stakeholders to cultivate and strengthen business relationships and opportunity growth

• Participate in internal and external customer meetings to support account strategy business development initiatives and long-term growth planning

• Investigate and analyze customer needs to evaluate available options and customized solutions

• Support standardization efforts by assisting with approved model lists pricing strategies product recommendations and account planning activities

• Researchendcustomer organizations to identify growth opportunities organizational changes and additional points of contact within assigned accounts

• Work collaboratively with SDRs Operations Technical Services Marketing regional sales teams and HQ teamsto support strategic account initiatives

• Analyze and respond to sales leads and opportunities relevant within assigned accounts helping position Axis as a preferred solution across departments and stakeholders

• Support customer engagement activities related to product updates cybersecurity initiatives demonstrations testing evaluations and project rollouts

• Write and maintain documentation related to assigned accounts including meeting notes account plans approved model lists loan requests project details and pricing strategies

• Maintain accurate documentation of product configurations specifications forecasts and project-related information relevant to assigned accounts

• Review and analyze sales reports dashboards and account activity to support business planning and opportunity development

• Work with Operations and internal teams to forecast and plan for large projects to ensure timely delivery and account support

• Assemble necessary weekly bi-weekly and monthly reporting as required

• Perform other related duties as assigned

Essential Skills

• Ability to make decisions independently and manage multiple priorities in a fast-paced environment

• Strong organizational skills with attention to detail and strategic thinking abilities

• Outstanding verbal and written communication skills

• Strong relationship-building and collaboration skills across multiple stakeholder groups

• Proficiency in Microsoft Office applications and CRM/sales reporting tools

• Self-motivated with strong follow-through and accountability

• Ability to work cross-functionally with sales operations technical and marketing teams

• Strong analytical and problem-solving skills

• Solid technical aptitude including a general understanding of networking infrastructure and enterprise technology environments

• Resourceful and adaptable in a dynamic sales environment

Education and Experience

• Bachelors degree in Businessor related area

• 3 years of experience in inside sales account management business development projectcoordination or related roles supporting customer relationships andstrategicbusiness initiatives

• Experienceworkingin technical sales or solution-based selling environments

Valued but not required skills or experience

• Experience with physical security video surveillance access control or enterprise security solutions

• Experience supporting enterprise or national accounts

Physical demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands: Employee is occasionally required to lift 20-25 lbs.

• Travel up to30% annually.

Salary Range

$80000 - $90000 OTE (based on education experience and location).