Infrastructure Technician

This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

Location:

To ensure a fair and consistent evaluation process candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses prompts or real-time assistance).Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences communication style and problem-solving approach.

Job Summary:

Install test modify and terminate network cabling within the U-Haul corporate headquarters and data center environment. Perform server installations drives switches routers ladder racks cages and cabinets. Work with physical networking equipment determine work priorities manage order commitments perform custom installations and troubleshooting and conduct advanced testing.

Responsibilities:

• Installation termination testing and labeling of all cross-connects within the data center.
• Moving and installation of cabinets and relay racks.
• Troubleshooting circuits using circuit testing equipment.
• Performing remote hands services with internal IT teams.
• Hardware installation including but not limited to shelves power strips rails cable management and networking equipment.
• Reporting current status via the ticketing system (Cherwell) shift reports and email.
• Maintaining accurate records and documenting all problems.
• Exhibiting quality workmanship on all work and maintaining data center cleanliness.
• Escalating service requests that require additional information.
• Performing other duties as assigned.

Knowledge Skills and Abilities:

• Knowledge of cable limitations including distance limitations.
• Ability to read installation drawings including Visio drawings spreadsheets and CAD layouts.
• Data center experience installing and moving equipment replacing defective components and performing cabling work.
• Basic understanding of the booting process and command-line functions.
• Ability to troubleshoot switched multiplexed media-converted cross-connects and intra-building cross-connects.
• Familiarity with system command languages.
• Knowledge of data center operations including generators UPS systems PDUs chillers air handlers and fire alarm systems.
• Basic understanding of AC/DC power principles.
• Experience installing and repairing commercial alarm card access and/or CCTV systems.
• Preferred certifications include Fluke CCTT Copper Fluke CCTT Fiber Digital Lightwave Testing BICSI Level II Copper BICSI Level II Fiber CompTIA A and CompTIA Network.
  

Minimum Requirements:

• 1-3 years of related work experience with server builds in a production data center environment.
• 2-5 years of structured cabling experience.
• High school diploma or GED required.
• Ability to perform all essential job functions including walking standing bending stooping climbing lifting and manual dexterity with or without reasonable accommodation.
• Ability to lift up to 50 lbs.
• Ability to work days nights weekends and holidays as needed.
• General knowledge of safe working practices including tool safety eye protection and ladder safety.
• Proficiency with basic PC operations required; proficiency with Microsoft Office applications preferred.
• Strong organizational time management and prioritization skills.
• Strong written and verbal communication skills.

UHaul Offers:

• Medical insurance

• Prescription drug plans

• Dental & Vision plan with hearing care discounts

• Onsite medical clinic for team members and eligible family members

• New indoor fitness gym (Midtown Phoenix campus)

• Get Fit Gym Reimbursement Program

• Registered Dietitian Program

• WeightWatchers

• CVS Virtual Care

• UHaul Kids Program

• 24Hour Nurse Line

• Wellness Program (Healthier You initiatives & challenges)

• Mindset App Reimbursement

• Pet Insurance & Wellness plans

• Career stability

• Opportunities for advancement

• Valuable onthejob training

• Tuition Reimbursement Program

• Free online courses for personal and professional development at UHaul University

• 401(k) Savings Plan

• Employee Stock Ownership Plan (ESOP)

• Companypaid life insurance

• Voluntary life insurance options

• Short-Term and LongTerm Disability

• Critical Illness Accident & Hospital Indemnity plans

• Business & business travel insurance

• MetLaw Legal Program

• MetLife Auto & Home Insurance

• LifeLock Identity Theft Protection

• Dave Ramseys SmartDollar Financial Wellness Program

• UHaul Federal Credit Union

• Paid holidays vacation and sick time

• You Matter Employee Assistance Program (EAP)

• Discounts on cell phone plans hotels computers vehicles & more

• Community involvement & volunteer opportunities

• UHaul Mothers Program (Paid maternity leave)

#LI-DJ1

U-Haul Holding Company and its family of companies including U-Haul International Inc. (U-Haul) continually strives to create a culture of health and wellness. Consistent with applicable state law U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. U-Haul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.