Infrastructure and Application Support Manager

The Opportunity:

CACI is searching for an accomplished Infrastructure and Application Support Manager to lead enterprise-wide technical operations for a complex global government mission. This critical leadership position encompasses comprehensive oversight of infrastructure operations systems administration database management network operations and application support across a diverse technology landscape spanning domestic data centers passport processing facilities visa centers and overseas diplomatic posts worldwide.

We need a technically proficient leader with deep expertise across multiple technology domains and a proven ability to manage distributed technical teams delivering mission-critical services. Your comprehensive knowledge of database systems network infrastructure enterprise applications and data center operations will be vital as you ensure optimal performance availability and security for systems supporting millions of users globally.

This position offers a unique opportunity to architect and operate technology infrastructure of unprecedented scale and significance. Youll lead talented technical teams across multiple continents drive infrastructure modernization initiatives and ensure the reliability of systems that directly support national security and consular operations worldwide.

Responsibilities:

• Provide strategic leadership and operational management for all infrastructure systems database network and application support functions across global operations

• Oversee Tier II and Tier III technical support teams responsible for complex troubleshooting problem resolution and escalation management

• Manage database administration operations for enterprise Oracle and MS SQL Server environments ensuring optimal performance availability and data integrity

• Direct network operations including LAN WAN MPLS circuits firewall management and network security across geographically dispersed locations

• Oversee application support for web applications imaging and archiving systems client-server applications and specialized mission-critical platforms

• Manage data center operations including server farms converged infrastructure storage solutions and virtualization platforms at domestic and international facilities

• Ensure compliance with defined service level agreements (SLAs) operational level agreements (OLAs) and key performance indicators (KPIs) for all infrastructure services

• Develop and implement comprehensive monitoring alerting and incident response procedures to ensure proactive issue identification and rapid resolution

• Lead infrastructure modernization initiatives including cloud migrations virtualization automation and technology refresh projects

• Coordinate with cybersecurity teams to implement security controls vulnerability remediation patching schedules and compliance requirements

• Oversee change management processes for infrastructure modifications ensuring minimal service disruption and proper documentation

• Manage capacity planning performance tuning and resource optimization for servers storage databases and network infrastructure

• Lead disaster recovery planning business continuity testing and backup/recovery operations for critical systems and data

• Collaborate with application development security and engineering teams to ensure seamless integration and support of new systems and services

• Recruit mentor and develop technical staff fostering a culture of continuous learning technical excellence and customer service

• Ensure compliance with Federal security requirements including FISMA NIST frameworks and agency-specific security policies

• Lead problem management activities to identify root causes implement permanent solutions and prevent recurring incidents

• Drive automation and orchestration initiatives to improve operational efficiency and reduce manual intervention

Qualifications:

Required:

• Current PMI/PMP certification.

• Active Top Secret Clearance

• At least seven years of experience managing infrastructure systems databases networkand application operations and projects at multiple locations with dispersed teams;similar in size scope and complexity.

• At least five years of experience with Oracle and MS SQL Server database administration and management.

• Expertise managing network operations including LAN WAN MPLS and firewall management.

What You Can Expect:

A culture of integrity.

At CACI we place character and innovation at the center of everything we do. As a valued team member youll be part of a high-performing group dedicated to our customers missions and driven by a higher purpose to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. Youll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together we will advance our nations most critical missions build on our lengthy track record of business success and find opportunities to break new ground in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience specific skills and competencies education and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI you will receive comprehensive benefits such as; healthcare wellness financial retirement family support continuing education and time off benefits.

The proposed salary range for this position is: