Information Technology Technology Trainer

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.



Job Title: Information Technology - Technology Trainer

Location: New York NY

Job Description:
This part-timeposition is a great opportunity for someone passionate about empowering older adults through technology. Trainers deliver curriculum-based virtual sessions provide tech support and help participants apply digital skills to everyday life.

Key Responsibilities:

• Teaching technology courses virtually and in-person using the OATS curriculum and approach
• Creating a comfortable and supportive learning environment
• Offering personalized support to callers on the Senior Planet hotlines
• Making outbound calls to Senior Planet members
• Maintaining professionalism at all times
• Representing and promoting Senior Planet culture and opportunities to course participants
• Engaging in regular communication with OATS staff including feedback on site issues curriculum etc.
• Coordinating with site staff including site visits graduations etc.
• Submitting paperwork in a timely manner
• Collecting surveys and evaluations
• Entering data into Salesforce database
• Participating in trainer meetings and other training events
• Recruiting participants as needed
• Participating in special projects as needed (ex. outreach curriculum etc.)
• Supervising volunteers who assist classes as needed

• Experience teaching teenagers adults and/or seniors preferable
• Proficiency with Windows computers iOS popular social media sites and other common technologies/devices
• Comfortable traveling to various senior/community centers as needed when/if safe to do so
• Ability to work independently and as part of a training team
• Superior time-management skills
• Flexibility patience and a sense of humor
• Minimum of 1 year experience in a professional work setting.

• Excellent speaking and communication skills
• Ability to communicate technical information clearly in English English and Mandarin OR English and Spanish

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veterans or individuals with disabilities.