Information Technology Specialist (INFOSEC)
Job Location:
Nogales, AZ - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Organizational Location: This position is with the Department of Homeland Security within U.S. Customs and Border Protection Operations Support Office Laboratories and Scientific Services in Nogales AZ El Paso TX San Diego CA Honolulu HI Detroit MI or Buffalo NY.
CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance Service to Country and Integrity. Learn more about CBPs mission core values and careers at position is located in the Office of Laboratories and Scientific Services (LSS) within the Operations Support Office (OS) United States Customs and Border Protection (CBP) United States Department of Homeland Security (DHS). You will serve as a subject matter expert in digital forensics in a laboratory using various software and hardware solutions to conduct advanced laboratory analysis on digital evidence including portable and electronic media devices.
This position starts at a salary of $106437.00 (GS-13 Step 1) to $138370.00 (GS-13 Step 10).
Major Duties include:
- You must be a U.S. Citizen to apply for this position
- Males born after 12/31/1959 must be registered with Selective Service
- Primary U.S. residency for at least three of the last five years (additional details below)
- All pre-employment processes will be conducted in English
- You may be required to pass a background investigation
- CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
- As an employee of CBP you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees and to CBP employees specifically as well as the criminal conflict of interest statutes. Once you enter on duty these rules include obtaining approval for outside employment or business activity to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
- DHS uses E-Verify an Internet-based system to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
- Bargaining Unit: This position is not covered under the bargaining unit.
BASIC REQUIREMENT: Applicants must have Information Technology -related experience demonstrating each of the four competencies listed below.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral presentations; listens to others attends to nonverbal cues and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations.
Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level performing duties such as:
- Serving as an expert in digital forensics in a laboratory conducting advanced laboratory analysis on digital evidence including portable and electronic media.
- Providing training on digital media exploitation.
- Writing laboratory reports documenting digital forensic examination analysis and/or results.
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
You must meet all qualification requirements including education if applicable to this position subject to verification at any stage of the application process by 09/15/2026.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently or have been within the last 5 years a political Schedule A Schedule C Non-career SES or Presidential Appointee employee in the Executive Branch you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agencys core values of vigilance service to country and integrity. During the screening and/or background investigation process you will be asked questions regarding any felony criminal convictions or current felony charges the use of illegal drugs (e.g. marijuana cocaine heroin LSD methamphetamines ecstasy) and the use of non-prescribed controlled substances including any experimentation possession sale receipt manufacture cultivation production transfer shipping trafficking or distribution of controlled substances. For additional information on the preemployment process review the following link: Applicant Resources CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
- Working for the U.S. Government as a federal civilian or as a member of the military
- A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
- Participation in a study abroad program sponsored by a U.S. affiliated college or university
- Working as a contractor intern consultant or volunteer supporting the U.S. government
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
The vacancy questionnaire includes four short free-response essay questions. This provides an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question. You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot. Department of Homeland Security encourages persons with disabilities to apply to include persons with intellectual severe physical or psychiatric disabilities as defined by 5 CFR 213.3102(u) and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans Peace Corps/VISTA volunteers and persons with disabilities possess a wealth of unique talents experiences and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC
