Information Technology Specialist (APPSW)

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Design develop test deploy and maintain secure application components that support IRS business and mission needs. Analyze and refactor codebases to derive undocumented requirements modernize architecture and align systems with current frameworks accessibility and security standards.
• Work across multiple software layers and languages including front-end Application Programming Interface (API) service and data layers potentially spanning multiple products.
• Collaborate across one or more delivery teams with technical and non-technical stakeholders to clarify requirements triage issues validate implementation plans and ensure technical cohesion and consistent standards across the enterprise.
• Participate in incident response and support operations including proactive identification and correction of software defects through code inspection telemetry analysis and log review. Conduct root-cause analysis and implement corrective actions to prevent recurrence.
• Solicit refine and document functional and technical requirements and maintain reusable technical patterns architectural decisions and troubleshooting playbooks to support knowledge sharing across teams.

• Probationary Period - All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time your performance conduct and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends your appointment will be terminated. You are encouraged to actively engage with your supervisor seek feedback and understand role expectations. Additional guidance and support will be provided during onboarding.
• Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.

• U.S Citizenship - Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.
• Selective Service Registration - Males born after December 31 1959 are required to be registered with the Selective Service System or prove they are exempt from having to do so.
• Personal Identity Verification (PIV) - Must provide 2 forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.

Federal experience is not required. Experience may have been gained in the public sector private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience please indicate dates of employment by month/day/year and indicate number of hours worked per week on your resume.

QUALIFICATION REQUIRMENTS: To qualify for this position you must meet the qualification requirements outlined below:

MINIMUM REQUIREMENTS FOR GRADE 12 LEVEL UP (GS or Equivalent) Applicants must have Information Technology related experience demonstrating each of the following nine competencies: 1) Attention to Detail 2) Customer Service 3) Decision Making 4) Information Management 5) Interpersonal Skills 6) Oral Communication 7) Problem Solving 8)Team Work and 9) Technical Competence.

SPECIALIZED EXPERIENCE GS-13 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in Federal service. Specialized experience for this position includes experience that is related to the work of this position and has provided you with the competencies required for successful job performance.
Specialized experience for this position includes:

• Independently applying IT principles concepts methods and practices to plan analyze implement maintain troubleshoot or enhance IT systems services hardware software applications interfaces scripts or related technology environments.
• Independently performing computer project operational or application-related assignments involving IT requirements and techniques including resolving technical issues; validating system application or code testing and configuration; preparing technical documentation; and applying federal cybersecurity privacy or regulatory requirements.
• Working directly with customers stakeholders users and technical teams to define business or technical requirements advising on feasible IT approaches and implementing secure reliable scalable IT solutions including application enhancements where applicable.
• Assessing system service or application performance availability reliability usability and operational effectiveness; identifying risks recurring issues or defects; and recommending or implementing corrective actions consistent with established policies and procedures.
• Analyzing multiple technical alternatives and advising management or IT specialists on the selection configuration implementation or improvement of IT solutions including application components where applicable to support mission and operational requirements.
• At this level your experience must be sufficient to demonstrate leading teams that design and develop agency-wide applications which include review and approval of technical requirements for projects; developing project plans; providing guidance to team members and serving as primary liaison between customers and vendors and IT management throughout the development process.
• Translating systems requirements into applications prototypes planning and designing systems architecture writing debugging and maintaining code determining and designing applications architecture determining output media/formats and designing user interfaces.
• Working with customers to test applications assuring software and systems quality and functionality integrating hardware and software components writing and maintaining program documentation evaluating new applications software technologies; and ensuring the rigorous application of security/ information assurance policies principles and practices to the delivery of application software services.

AND

You must also meet the following requirements

• MINIMUM AGE REQUIREMENT: Minimum age for federal employment is 18 years old or at least 16 years old and have:
  • Graduated from high school or been awarded a certificate equivalent to graduating from high school; or
  • Completed a formal vocational training program; or
  • Received a statement from school authorities agreeing with your preference for employment rather than continuing your education.

For more information on qualifications please refer to OPMs Qualifications Standards.