Information Technology Specialist

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Performs advanced enterprise wireless engineering functions including: designing implementing and troubleshooting complex Cisco wireless network architectures (e.g. Catalyst 9800 AireOS DNA Center Meraki) in large distributed environments; leading RF design efforts including predictive modeling site surveys and high-density capacity planning; providing technical leadership for wireless initiatives involving multiple stakeholders and organizations; developing enterprise wireless standards architecture and operational guidance; and integrating wireless solutions with enterprise routing switching identity services (e.g. Cisco ISE) and zero trust architectures.
• Diagnoses and resolves the most complex and high-risk wireless network and RF issues including co-channel interference adjacent channel interference spectrum congestion roaming failures authentication issues and performance degradation in high-density and mission-critical environments.
• Wireless Networking and RF Engineering:
  • IEEE 802.11 standards (a/b/g/n/ac/ax/6E/7) and enterprise WLAN design
  • RF fundamentals including signal propagation SNR dBm attenuation and interference mitigation
  • Wireless site surveys (predictive passive and active) and RF validation techniques
  • High-density wireless design and capacity optimization for large user populations
  • Cisco wireless platforms including Catalyst 9800 controllers AireOS DNA Center and Meraki cloud architectures
  • Wireless security including WPA2/WPA3 802.1X EAP methods and integration with Cisco Identity Services Engine (ISE)
  • Spectrum analysis tools and techniques for identifying Wi-Fi and non-Wi-Fi interference
  • Mobility services including fast secure roaming voice over WLAN (VoWLAN) location services and IoT wireless integration Serves as a technical and project leader managing complex high-impact network services initiatives that cross organizational functional and geographic boundaries.
• Defines project scope requirements milestones and resource needs for large-scale initiatives.
• Develops standards guidelines and best practices that are adopted across the IRS and influence enterprise technology direction.

Federal experience is not required. Experience may have been gained in the public sector private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience please indicate dates of employment by month/day/year and indicate number of hours worked per week on your resume.

You must meet the following requirements by the closing date of this announcement.

QUALIFICATION REQUIREMENTS: To qualify for this position you must meet the qualification requirements outlined below:

Minimum requirements for Grade 12 and UP (GS or Equivalent) Applicants must have Information Technology related experience demonstrating each of the following nine competencies: 1) Attention to Detail 2) Customer Service 3) Decision Making 4) Information Management 5) Interpersonal Skills 6) Oral Communication 7) Problem Solving 8) Teamwork and 9) Technical Competence.

• Leading or coordinating IT projects application-related efforts operational initiatives or system-related activities that affect multiple users teams programs or business processes. Applying advanced IT principles concepts methods and practices to evaluate requirements
• Resolve technical issues; guide system application or code testing and configuration decisions; and ensure technical documentation and federal cybersecurity privacy or regulatory requirements are addressed.
• Engaging customers stakeholders users product or business owners and technical teams to define business or technical requirements communicate technical impacts and guide delivery of secure reliable scalable IT solutions.
• Evaluating system service or application performance availability reliability security controls usability and operational effectiveness; identifying risks issues defects or gaps; and leading corrective actions or improvement efforts.
• Analyzing competing technical approaches and providing authoritative recommendations to management stakeholders or IT specialists on the selection design configuration implementation or improvement of IT solutions with organizational impact.
• Engineering integrating and troubleshooting enterprise wireless infrastructure including Cisco Wireless LAN Controllers (WLC) Catalyst Center Cisco Identity Services Engine (ISE) access points authentication services network access control (NAC) and integration with enterprise routing switching firewalls and security architectures.
• Applying advanced enterprise networking principles including Layer 2/Layer 3 switching routing protocols TCP/IP DNS DHCP QoS multicast network segmentation Zero Trust architecture cloud networking and Cisco wireless technologies to design implement secure and maintain enterprise wireless solutions supporting mission-critical business operations.
• Planning conducting and interpreting wireless RF site surveys and predictive wireless designs using industry-standard tools to optimize wireless coverage capacity performance and spectrum utilization for office campus warehouse and high-density operational environments.
• Diagnosing and resolving wireless and RF issues including co-channel interference (CCI) spectrum congestion roaming optimization authentication failures RF coverage gaps client connectivity issues and wireless performance degradation across enterprise environments.
• Designing engineering implementing and managing large-scale enterprise wireless network architecture utilizing Cisco wireless technologies to deliver secure resilient and highly available network services across enterprise environments.
• Serving as a subject matter expert for enterprise wireless infrastructure by developing architecture standards establishing best practices evaluating emerging technologies and providing strategic recommendations on enterprise networking initiatives and modernization.

AND

You must also meet the following requirement(s):

• PERFORMANCE RATING: Current federal employees must have at least a fully successful or equivalent performance rating to receive consideration.
• TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement by the cut-off date) specified in this job announcement current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate known as time after competitive appointment. For this requirement a competitive appointment is one where you applied to and were appointed from an announcement open to All US Citizens
• TIME IN GRADE (TIG): Federal employees must meet time-in-grade requirements. For positions above the GS-05applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05 you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02 03 or 04 positions.

• MINIMUM AGE REQUIREMENT: Minimum age for federal employment is 18 years old or at least 16 years old and have:
  • Graduated from high school or been awarded a certificate equivalent to graduating from high school; or
  • Completed a formal vocational training program; or
  • Received a statement from school authorities agreeing with your preference for employment rather than continuing your education.

For more information on qualifications please refer to OPMs Qualifications Standards.