Information Technology Operations Technology Support Engineer

TekWissen LLC

Job Location:

Hartford, CT - USA

Monthly Salary: Not Disclosed

Posted on: 11 days ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide.

Title: Information Technology Operations - Technology Support Engineer

Work Location: Hartford CT 06103

Job Type: Temporary Assignment

Work Type: Hybrid

Duration: 11 Months

Client & Project: We are seeking a new talent to join the Software Engineering team where you will have the opportunity to collaborate in the project. The client is a company that provides health care services and is one of the largest pharmacy chains in the United States.

Responsibilities:

AIX Administrator (Level 2) Administer and support AIX 7.1/7.2 on IBM Power systems including system configuration filesystem management user administration and OS hardening.
Own L2 incident management performing advanced troubleshooting for OS filesystem boot SAN related and application impacting issues; conduct root cause analysis and resolution.
Execute AIX patching and maintenance using NIM including TL/SP updates OS upgrades pre checks execution and post implementation validation.
Administer VIOS environments including vSCSI/NPIV configuration SEA networking backups (mksysb) recovery upgrades and connectivity troubleshooting.
Manage and support PowerHA (HACMP) clusters including health checks failover/fallback activities DR drills and cluster issue resolution.
Perform change management activities including preparation and execution of standard and emergency changes risk assessment rollback planning and release support.
Support storage and filesystem operations including SAN attached disks multipathing GPFS basic administration and coordination with storage teams.
Participate in infrastructure initiatives such as SAN migrations firmware upgrades DC/DR activities audits (PCI/SOX) and platform remediation tasks.
Maintain technical documentation runbooks SOPs and environment details; provide knowledge transfer and guidance to L1 teams.
Collaborate with application network storage and L3/SME teams to ensure platform stability and meet SLA commitments.
Provide on call and weekend support as required for production systems and critical changes..

Must-have skills:

AIX
VIOS/IBM Power Systems
PowerHA/HACMP

Nice to Have:

SAN/GPFS
NIM
L2 Production Support/ITIL Processes

Education needed:

Bachelors Degree

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Title: Information Technology Operations - Technology Support Engineer Work Location: Hartford CT 06103 Job Type: Temporary...