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Information Systems Technician II

County Of Alameda

Job Location:

Fremont, CA - USA

Hourly Salary: USD 38 - 47

Posted: 25 October 2026 (22 hours ago)

Application Deadline: 22 January 2027

Vacancies: 1 Vacancy

Job Summary

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

Applications and Supplemental Questionnaires will only be accepted online.

DESCRIPTION

THE COUNTY:

Established in 1853 Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda Albany Berkeley Dublin Emeryville Fremont Hayward Livermore Newark Oakland Piedmont Pleasanton San Leandro and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles.

Alameda County employs approximately 9000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County Alameda delivers a full spectrum of services including general government and internal services health care social services public works criminal justice and other public safety services for its community.

The County celebrates the rich diversity of its workforce which in large measure reflects the cultural and ethnic diversity of the community it serves. The Countys mission is to enrich the lives of its residents through visionary policies and accessible responsive and effective services. Its vision is to be recognized as one of the best counties in which to live work and do business.

THE POSITION:

Under general supervision of higher level data processing staff performs a variety of technical duties involving the operation installation maintenance and support of mini and microcomputer hardware and software systems; to serve as system administrator for the assigned data processing system; to develop mini and microcomputer application programs; and to do related work as required.

THE VACANCIES:

We are currently recruiting to establish a countywide eligible list that will be used by any County department or agency needing to fill a vacancy in this classification. There are immediate vacancies in Registrar of Voters Probation Sheriffs Office and the Library.

THE IDEAL CANDIDATE

In addition to meeting the minimum qualifications stated below the ideal candidate will possess the following critical attributes:

Demonstrated experience providing technical support and maintenance to computer systems for an in-house data processing system.
Strong ability to troubleshoot complex hardware and software issues.
Effective decision maker who can quickly and accurately diagnose software hardware and system problems with the ability to formulate and execute the most adequate method of repair.
Exceptional communication skills both oral and written and the ability to communicate effectively with both technical and non-technical staff.
Ability to maintain consistency in work while experiencing changes in work environment duties technology or procedures.
Outstanding organizational skills including the ability to independently prioritize tasks and work on multiple projects simultaneously; but also be able to provide status updates on tasks at a moments notice.
Responsible for providing technical support to end-users with hardware software and peripheral equipment network servers copiers and printers.
Willingness to learn new software and hardware systems and the ability to apply the newly acquired knowledge to work.
Ability to perform duties while maintaining a system of checks and balances to ensure thoroughness and completeness of work.

MINIMUM QUALIFICATIONS

Possession of the Knowledge and Abilities listed below is proof of sufficient education and experience for this class. The knowledge and abilities would typically be obtained by having gained one year of experience in developing mini and/or microcomputer based data processing systems as well as by having some formal class work in computer science or data processing systems.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

Computer technology.
Data processing concepts.
Networking.
Modern office practices.

Abilities:

Oral communication.
Computer programming.
Adaptation to stress.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:

A review of applicants applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process.
A review of candidates Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process.
An oral interview which will be weighted as 100 % of the candidates final examination score. The oral interview may contain situational exercises.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position in which case the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process please visit the What You Need to Know section of our website .

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.

Tentative Recruitment and Selection Plan
TENTATIVE RECRUITMENT PLAN
Deadline for Filing:	5:00:00PM Thursday November 5 2026
Review of Minimum Qualifications:	November 18 2026
Review of Supplemental Questionnaire for Best Qualified:	Week of December 21 2026
Virtual Pre-Recorded Civil Service Oral Examination: Rating of Oral Examinations:	December 28 - January 7 2027 January 8 - January 18 2027
Notification of Results:	Week of January 25 2027
TENTATIVE SELECTION PLAN
Departmental Hiring Interviews:	February 2027

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

Reasonable Accommodation

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the California Fair Employment and Housing Act (FEHA) the federal Americans with Disabilities Act (ADA) and Alameda Countys Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process please contact the assigned Human Resources Representative listed on the job announcement no later than the recruitment filing deadline. If this is a continuous open recruitment without a filing deadline please contact the assigned Human Resources Representative listed on the job announcement within ten (10) business days of submitting your application. Unless your disability is readily apparent (for example you use a wheelchair and need wheelchair-accessible spaces) Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable order to qualify for a reasonable accommodation applicants must have a disability/medical condition pursuant to the ADA FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures please visit our website .

BENEFITS

The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:

For your Health & Well-Being

Medical HMO & PPO Plans
Dental HMO & PPO Plans
Vision or Vision Reimbursement
Share the Savings
Basic Life Insurance
Supplemental Life Insurance (with optional dependent coverage for eligible employees)
Accidental Death and Dismemberment Insurance
County Allowance Credit
Flexible Spending Accounts - Health FSA Dependent Care and Adoption Assistance
Short-Term Disability Insurance
Long-Term Disability Insurance
Voluntary Benefits - Accident Insurance Critical Illness Long-Term Care Hospital Indemnity and Legal Services
Employee Assistance Program

For your Financial Future

Retirement Plan - (Defined Benefit Pension Plan)
Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

12 paid holidays
Floating Holidays
Vacation and sick leave accrual
Vacation purchase program
Catastrophic Sick Leave
Pet Insurance
Commuter Benefits Program
Guaranteed Ride Home
Employee Wellness Program (e.g. At Work Fitness Incentive Based Programs Gym Membership Discounts)
Employee Discount Program (e.g. theme parks cell phone etc.)
Child Care Resources
1stUnited Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.

Conclusion

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email boxes and are routed to unmonitored mailboxes. If you have questions please go to our website at . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Angelica Cuevas Human Resources Analyst

Human Resource Services County of Alameda

DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit competence performance and business need. Alameda County does not discriminate in employment on the basis of race color religion sex (including pregnancy and gender identity) national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization retaliation parental status military service or other non-merit factors protected under federal state and local law. Alameda County celebrates diversity and is committed to creating an inclusive and welcoming workplace environment.

Required Experience:

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About Company

County Of Alameda

Just east of San Francisco Bay lies Alameda county. The county, which is governed by a five-member board of supervisors, includes the major cities of Hayward, Oakland, San Leandro, and Livermore. Fifty county departments handle services like behavioral health care, emergency medical, ... View more

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